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Automatic Discounts: Waive the Lowest-Priced Item


If you wish to motivate customers to purchase more products without remembering or entering a discount code, you can create an automatic discount that waives the lowest-priced item in the order.  



In This Article



Creating an Automatic Lowest-priced Item for Free Discount based on Orders

This discount can be applied to the entire order or specific products. To create an automatic discount that offer lowest-priced item for free, follow these steps:

From your SHOPLINE admin panel, go to Discounts > Create a discount and,  in the pop-up window, select Discount on the lowest-priced item under Order discount or Product discount.
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  1. Fill in the Campaign name:
    1-1 freecharge campaign name.png
    • Enter a title for the campaign, such as “Buy 2 get the lowest-priced item for free”.
    • Customers will see the campaign title on the landing page, the cart page, and the checkout page.
  2. In the Discount setup section, configure the following:
    1-2 freecharge setup.png
    • Items purchased: Fill in the minimum quantity that customers need to purchase in order to be eligible for the discount.
    • Free item: Enter the quantity of items to be waived once the customer meets the required purchase quantity.
    • Add tier: You can add tiers for an automatic discount.
      • You can set up to 10 tiers for a campaign.
      • Customers will enjoy only one tier’s discount, specifically the value corresponding to the tier of the promotion for which they qualify.
  1. If you are creating an automatic discount for products, specify the product range to which the discount applies in the Applies to section.
    1-3 freecharge applicable products.png
    • Specific product category: Click Select a category to specify the product categories applicable to the discount, and then click Select.
    • Specific product: Click Select product(s) to specify products applicable to this discount, and then click Add. A maximum of 500 products can be selected.
    • Specific variant: Click Select product variants to specify the product variants applicable to the discount, and then click Select. A maximum of 500 product variants can be selected.
  1. In the Customer eligibility section, select the customers to whom this automatic discount applies.
    1-4 freecharge customer eligibility.png
    • All: All customers at your store are entitled to the discount.
    • Specific customers: Only selected customers are entitled to the discount. You can specify these customers by searching for them or clicking on them directly from the list. The customer list displays the customer's name if available; otherwise, their email address or mobile phone number will be shown.
    • Specific customer groups: The discount is restricted to specific customer groups within your store. Simply select a group from the list provided. The number next to each group name indicates the total number of customers in that group.
    • Specific member tiers: Customers in this membership level are entitled to the discount. You need to install the Member System app to set up customer levels. If you haven’t installed the app yet, you can’t create a discount for a specific member tier.
  2. If you wish to limit the number of times the discount can be used, configure the following in the Usage limits section.
    1-5 freecharge usage limits.png
    • Total usage limit: Set the total number of times a discount can be used. For example, if you set it to 100, the discount code can be used a maximum of 100 times collectively by customers, and each customer can use it multiple times.
    • Usage limit per customer: Set the number of times a discount can be used by a single customer (based on the customer’s email address or mobile phone number). For instance, if you set it to 1, each customer can use the discount code only once.
  3. In the Stack discounts section, select the discount type that can be overlaid with this campaign.
    1-6 BXGY stack.png
  4. In the Active time section, proceed with the following settings:
    1-7 freecharge active time.png
    • For a limited-time offer: Uncheck Never expires and select a date and time for the discount to expire.
    • For an ongoing promotion: Leave Never expires checked to keep the discount valid indefinitely.
  5. Click Add.



Disabling an Automatic Lowest-priced Item for Free Discount

If you wish to end an automatic discount campaign, click Turn Off in the upper right corner of the discount details page.

When an automatic discount is disabled, it is no longer automatically applied to customers. You can re-enable this discount at any time.
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