Get Started 开始 Mulai Mulakan Bắt đầu

Migrate to SHOPLINE 迁移到SHOPLINE Pindah ke SHOPLINE Berpindah ke SHOPLINE Đồng bộ dữ liệu về SHOPLINE

Your SHOPLINE account SHOPLINE账户 Akun SHOPLINE Anda Akaun SHOPLINE anda Tài khoản SHOPLINE của bạn

Orders 订单 Pesanan Pesanan Đơn hàng

Products 商品 Produk Produk Sản phẩm

Customer 客户 Pelanggan Pelanggan Khách hàng

Marketing 营销 Marketing Marketing Marketing

Apps 相关应用 Aplikasi Apps Ứng dụng

One page shop 一页商店 One page shop One page shop Cửa hàng một trang

Setting 设置 Pengaturan Tetapan Cài đặt

Renewing subscription

1. Automatic Deduction Rule

(1) When the subscription of the shop expires and the shop is bound with a bank card and automatic debit is enabled, automatic debit will be made. If the deduction fails, it will be deducted at the At 24:00 (UTC+08:00) on the same day, the automatic deduction will be retried, and the maximum number of retries will be 3 times.
(2) Billing is based on USD prices, multi-currency payments are supported and the exchange rate is based on the real-time exchange rate provided by your bank.


2. Supported credit cards

Please use the credit cards supported by each region to complete the binding. Supported credit cards are as follows: Visa, MasterCard, JCB, American Express, and UnionPay.







3. Rules of Bill Generation

The bill to be paid for the next cycle will be generated automatically when the package expires. If you need to make a package level change in the middle of the cycle, you need to do it manually. Once the new package level has taken effect, subsequent automatic debits will be made in accordance with the new package level.


4. Unbinding credit cards and cancelling auto-debits

Unbinding credit card: In SmartPush merchant, click the Unbind Bank Card" button in the "Settings" payment method column, a pop-up window will prompt "Confirm to unbind", click "OK" to unbind the shop and bank card.
To cancel auto-debit: Within SmartPush merchants, click on the "Turn off auto-renewal" button in the "Settings" payment method field, a pop-up will prompt "Confirm do you want to turn off auto-renewal?", click "OK" to turn it off.



Get in touch

SHOPLINE has a specialized Merchant Success Team available to assist you with any questions or issues. Please feel free to contact us via the chatbox in the lower right corner of your SHOPLINE admin panel or on the SHOPLINE official website. We are always here to support you every step of the way and help your business thrive.



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