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Discounts - Stacked Discounts

 

For specific discount code campaigns, you may want to allow customers to stack discounts. You can configure your e-commerce platform to allow discount codes to be used with other discount activities, including automatic discounts and discount code campaigns.

 

In This Article

 


 

Points for Attention

  • When you enable stacking, items in an order may have multiple discounts at the same time.
  • To apply both a discount code and an automatic discount to an order, the customer needs to apply a discount code that allows stacking with the automatic discount.
  • If the discount code is not allowed to be stacked with automatic discounts, the customer can only enjoy the discount code and can’t enjoy the automatic discount.
  • When you allow a free shipping discount code to stack with an automatic free shipping discount, and if the customer qualifies for both the free shipping discount code and the automatic free shipping discount, the customer will enjoy the discount of the free shipping discount code.
  • If you want to apply multiple discount codes to an order at the same time, each discount code must be set to allow stacking with other discount codes.
  • Customers can use at most 5 discount codes in a single order at the same time, and you need to set the maximum number of discount codes that can be stacked per order.
  • “Buy X Get Y” discount codes can only be stacked with shipping fee discounts, including discount codes and automatic discounts allowed to be used in the store settings.

 


 

Stacked Discounts

To set stacked discounts, perform the following steps:

  1. Access: Go to the admin panel > Discounts and click on a created discount code campaign or automatic discount campaign. Then, find the Stack discounts section.
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  2. Stack discounts:
  • You can select Order discount, Product discount, or Shipping discount in the Stack discounts section.
    • Order discount: This type of discount applies to all items in your store. Order discounts include discount codes and automatic discounts.
    • Product discount: This type of discount applies to specific product categories, specific products, or specific product styles. Product discounts include discount codes and automatic discounts.
    • Shipping discount: This type of discount applies when the campaign offers free shipping. Shipping discounts include discount codes and automatic discounts.
  • When you select the option to stack with a specific type of discount, this discount can be used in conjunction with the corresponding type of discount code and automatic discount.
Note:
  • If you want customers to be able to stack and use multiple discounts in their shopping carts, each discount that needs to be stacked must have corresponding discount stacking settings configured.
  • If you want to make more granular configurations for stacking discounts, you can click Advanced stacking to access additional settings.

 


 

Advanced Stacking Settings

To access more advanced discount stacking settings, perform the following steps:

  1. Access: Go to the SHOPLINE admin panel > Discounts and choose the discount code/automatic discount you want to set advanced stacking. Find the Stack discounts section and click Advanced stacking.
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  2. About Advanced stacking settings:
  • You can configure which types of discount codes and automatic discounts can be stacked for the current campaign.
  • If you want discounts to be stackable, the corresponding types of discounts must all have stacking rules configured.

Example:

  • Campaign types
    • Discount code A: Percentage discount - Order discount
    • Discount code B: Fixed amount discount - Product discount
    • Discount code C: Free shipping - Shipping discount
  • Stacking settings
    • If you want discount code A and discount code B to stack with each other, you need to make the following configurations:
      • In the stacking rules for discount code A, enable stacking with the fixed amount discount code under the product discount category (discount type of discount code B).
      • In the stacking rules for discount code B, enable stacking with the percentage discount code under the order discount category (discount type of discount code A).
    • If you want discount code A, discount code B, and automatic discount C to stack with each other, you need to make the following configurations:
      • In the stacking rules for discount code A, enable stacking with the fixed amount discount code under the product discount category (discount type of discount code B) and the automatic free shipping discount code under the shipping discount category (discount type of automatic discount C).
      • In the stacking rules for discount code B, enable stacking with the percentage discount code under the order discount category (discount type of discount code A).
      • In the stacking rules for automatic discount C, enable stacking with the percentage discount code under the order discount category (discount type of discount code A).

 


 

Maximum Number of Stacked Discount Codes

If a customer wants to apply multiple discount codes at the same time, each discount code applied by the customer must be set to allow it to be stacked with other discount codes.

You need to set the maximum number of discount codes that can be stacked for the store at the same time. If you don’t set the maximum number of discount codes that can be stacked, customers may not be able to apply multiple discount codes at the same time. 

Follow the steps below to set this configuration:

  1. Go to Settings > Checkout Settings, and then find Offer codes at checkout.
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  2. Configure the maximum number of discount codes that can be stacked for your store. You can up to 5.
  3. Afterward, eligible discount codes can be stacked and applied together at checkout.
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