You can determine the duration of sales relationships by selecting the binding method between customers and affiliates.
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Specifying Sales Relationships
Once the sales relationship is established, the commission will be attributed in the following order: Applied affiliate code on purchase > Clicked referral link and purchased > Connected sales relationships.
If you select Bind after account registration under Sales relationships binding rules, customers and affiliates will be permanently linked. Only customers who are associated with a specific affiliate will generate commission for that affiliate. Learn more about permanently connected sales relationships.
- In Affiliate Marketing, go to Settings, and select the Sales relationships module.
- Under Sales relationships binding rules, select a sales relationship you want to set.
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- Don’t bind: Customers who place orders using an affiliate’s referral link or discount code will not be connected to that specific affiliate.
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Bind after purchase: Orders placed by customers within a specific period using an affiliate’s link or discount code will be attributed to that affiliate.
- You can determine the duration of the sales relationship by setting the Protection period field, with a maximum limit of 30 days.
- If you choose this method, once the customer relationship is established, the affiliate connected to the customer will receive a commission if the customer places another order within a specific period that is not placed through another affiliate’s link or discount code.
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Bind after accessing referral link: Orders placed by customers within a specific period using an affiliate’s link will be attributed to that affiliate.
- You can determine the duration of the sales relationship by setting the Protection period field, with a maximum limit of 30 days.
- If you choose this method, once the customer relationship is established, the affiliate connected to the customer will receive a commission if the customer places another order within a specific period that is not placed through another affiliate’s link.
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Bind after account registration: Customers who create a new account by registering or placing an order after clicking an affiliate’s link will be connected to that affiliate. Consequently, the affiliate will receive commission for all subsequent orders placed by the customer.
- If you choose this method, the connected sales relationship will take precedence over the other attribution methods. Only customers specifically connected to the affiliate can generate commission for that affiliate.
- Customers who have previously registered or placed orders within the store before clicking an affiliate’s link will not be connected to that affiliate.
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