Get Started 开始 Mulai Mulakan Bắt đầu

Migrate to SHOPLINE 迁移到SHOPLINE Pindah ke SHOPLINE Berpindah ke SHOPLINE Đồng bộ dữ liệu về SHOPLINE

Your SHOPLINE account SHOPLINE账户 Akun SHOPLINE Anda Akaun SHOPLINE anda Tài khoản SHOPLINE của bạn

Orders 订单 Pesanan Pesanan Đơn hàng

Products 商品 Produk Produk Sản phẩm

Customer 客户 Pelanggan Pelanggan Khách hàng

Marketing 营销 Marketing Marketing Marketing

Apps 相关应用 Aplikasi Apps Ứng dụng

One page shop 一页商店 One page shop One page shop Cửa hàng một trang

Setting 设置 Pengaturan Tetapan Cài đặt

Creating orders on behalf of customers

SHOPLINE automatically captures all customers’ orders from your online store. However, sometimes you may have to do manual sales. You can enter these orders manually in your SHOPLINE admin.

To create an order manually:

  1. From your SHOPLINE admin, go to Order.

  2. Click on Create order.

  3. Click Add item and Add Customer to fill in customer details. For returning customers, enter their email and click on the customer.

  4. Fill in applicable Discounts and Shipping fees.

  5. Click on Payment method and add the name of the payment option.

  6. Click on Send invoice to send an order confirmation to the customer.

  7. Once all order information is entered, click on Create order.


You can check out the created order in your SHOPLINE admin; go to Orders > Draft orders.


After you create an order manually, product inventory will be reduced. 



Get in touch

SHOPLINE has a dedicated local support team for merchants looking for help with their issues and concerns. You can contact SHOPLINE support by reaching out to us through our live chat on your SHOPLINE admin, website, dropping us an email or WhatsApp our customer support with your queries.



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