Besides refunding and cancelling an order, you can also archive it from your store. Thus the information about this order will be archived from your SHOPLINE order details page.
In SHOPLINE, you can’t delete an order permanently, you will be able to archive orders so that it won’t appear on your order page.
To delete an order in your SHOPLINE store:
From your SHOPLINE admin, go to Orders.
- Select the orders you want to archive.
- After selecting the orders, you can click on Archive order.
|If you wish to retrieve your archived orders, you can restore them. Go to Orders > More filter > Select the orders you want to unarchive > more operations > cancel archiving orders.|
Get in Touch
SHOPLINE has a specialized Merchant Success Team available to assist you with any questions or issues. Please feel free to contact us via the chatbox in the lower right corner of your SHOPLINE admin panel or on the SHOPLINE official website. We are always here to support you every step of the way and help your business thrive.