Besides refunding and cancelling an order, you can also archive it from your store. Thus the information about this order will be archived from your SHOPLINE order details page.
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In SHOPLINE, you can’t delete an order permanently, you will be able to archive orders so that it won’t appear on your order page. |
To delete an order in your SHOPLINE store:
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From your SHOPLINE admin, go to Orders.
- Select the orders you want to archive.
- After selecting the orders, you can click on Archive order.
| If you wish to retrieve your archived orders, you can restore them. Go to Orders > More filter > Select the orders you want to unarchive > more operations > cancel archiving orders. |
Get in touch
SHOPLINE has a dedicated local support team for merchants looking for help with their issues and concerns. You can contact SHOPLINE support by reaching out to us through our live chat on your SHOPLINE admin, website, dropping us an email or WhatsApp our customer support with your queries.
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