SHOPLINE isn’t only for E-commerce platform – you can also offer your clients a full retail experience with SHOPLINE POS. SHOPLINE POS allows you to generate sales in-store; you are able to sync with an SHOPLINE online store, where you can track everything about your retail store via your POS mobile and desktop.
| If you're new to SHOPLINE and would like to learn more about our POS system, schedule a demo with us. Our consultants will be happy to walk you through the features and functionalities of SHOPLINE POS, and answer any questions you may have. |
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Discover: Explore more video tutorials on our YouTube channel. |
Table of content
POS feature overview
Before you start selling through your SHOPLINE Point of Sale app, you need to choose the SHOPLINE POS subscription plan that is best suited for your business, purchase and connect to SHOPLINE POS hardware that you need and set up your POS app to accept payments.
SHOPLINE POS has two different app subscriptions available to meet your specific retail needs. To learn more about pricing, refer to SHOPLINE POS pricing. If you wish to compare the features provided by SHOPLINE POS Lite and SHOPLINE POS Pro, refer to the table below:
Feature |
SHOPLINE POS Lite |
SHOPLINE POS Pro |
Checkout |
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Integrated Payment Terminal Securely accept credit cards like Mastercard and Visa at a preferential rate of 2.6% + S$0.30 |
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Accept Popular Payment Methods Get paid with peace of mind with integrated PayNow verification |
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Auto-Reconciliation POS orders data and payments will be seamlessly auto-reconciliation reduce error and save time. |
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Custom Payment Types Create custom buttons to accept cash, credit card, debit, eWallet, gift vouchers, cash coupon, or any other payment type to suit your business needs. |
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Split Payments Allow customers to pay with multiple payment types in a single transaction - Cards, Cash, Voucher, Coupons, Bank Transfer and more custom payments. |
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Rounding Mechanism Rounding Mechanism / Cash Rounding compliance to ensure you meet universal requirements. |
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Omnichannel solutions |
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Synchronized Data Run your loyalty campaigns with automation designed for busy retailers. |
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Buy Online, Pick-up in Store BOPIS Enable customers to buy online, and pickup orders directly from your retail store for face-to-face upselling opportunities. |
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Buy in Store, Ship to Customer Encourage in-store customers to increase basket size and ship to customers, with shipping rates automatically applied at checkout. |
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Buy Online, Ship from Store Manage and fulfil online orders and ship to customers from retail store where you have available inventory. |
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Inventory Management |
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Real-time Inventory Tracking Real-time cloud automation and data sync, enable you to have universal product and stock visibility. |
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Inventory Reports Export your inventory data for in-depth analysis and efficiently bulk import updated inventory count to all locations with just a click. |
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Supplier Management Keep all suppliers’ contact and details in one place for easy and faster reference. |
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Inventory Allocation Easily allocate and transfer inventory from one store to another store, check and receive inbound inventory across your stores with ease. |
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Inventory Alerts Automated stock orders and customizable reorder points for top-selling products in stock. |
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Inventory Analysis In-depth and multi-level filter options for targeted inventory analysis for data-driven replenishment decisions. |
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Inventory Counts Perform multiple counts efficiently and accurately to complete full or partial inventory updates with scanner on the POS app or business admin. |
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Inventory Receiving Retreive PO, perform on in-store POS or business admin to accurately count and inbound inventory. |
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Purchase Orders Always have your top-selling products in stock with automated stock orders and customizable reorder points. |
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Purchase Suggestion View inventory on hand, set low stock alert trigger points and auto generate purchase suggestions for better decisions. |
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ABC Analysis Stock performance grading system to give you greater inventory control and profitability by identifying products that make the most money. |
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Staff Management |
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Unique POS PINs Assign unique screenlock pins for every staff. |
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Staff Information and Role Control staff roles, shift change, and register tracking from one back office to gain full visibility of daily sales performance. |
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Staff Access Permission Centralize staff management and specify staff roles to ensure you have full visibility of staff activities and ensure they have limited access to sensitive data. |
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Role management and approvals Assign role permission for sensitive and restricted actions like viewing and editing customer data, sales analytics, and applying discounts on cashier, products and order levels. |
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Unlimited POS Staff Access Add unlimited staff who have POS access with customised restricted permission. |
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Customize Role Create and customise staff roles according to different business models and industry needs, pre-set permission for faster activation of new staff roles & permission. |
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Cloud Reporting and Analytics |
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Register Shift Reports Useful sales report of staff when they log into POS, detailed list of orders. All the information needed for working hours calculation and attribute sales to staff for tracking of performance. |
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Retail Sales Dashboard |
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Retail Sales Reports Make business decisions by comparing retail sales by products, SKU, stores, cashier and salesperson. |
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Profit Margin Reports Find out how profitable different products, SPU, SKU, and by retail stores. |
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Product Sales Reports Compare your sales of different channels, SPUs, SKUs to make data-driven business decision. |
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Sales by Discount Reports Evaluate and track the various discount mechanics' performance for an immediate action plan and aid future promotion plans. |
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Inventory Reports Manage monthly inventory levels by monitoring movements and turnover. |
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Finances Reports View your store's finances, including order amounts, sales, refunds, payments, and more. |
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Day End Sales Report Daily register closure summaries and historical order summaries, payment methods and product sales categories and easily check for discrepancies. |
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Cash Tracking Enable cash tracking during shift change, identify source of cash discrepancy, improve operational efficiency and accurately track the expected balance in the cash drawer for end of day handover. |
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Customers |
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Create Customer Profiles Easily create new customer profiles in-store, enabling you to launch O2O strategy efficiently for loyalty programs and remarketing using SHOPLINE marketing tools. |
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Central Customer Database |
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Quick View of Order History Whether customers complete the sale online or in-store, their order information is automatically synced to business admin for reporting and analytics. |
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Notify Customers Reach BOPIS orders and notify customers from your POS using email. |
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Integrated Member System Member System to easily recruit new customers and grow revenue from existing customers. |
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Earn Member Points Reward your customers with points and keep them coming back for more. |
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Redeem Points Customers can redeem their points and offset from the in store payment. |
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Multi Store Management |
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Centralised Business Admin A single back office to set up point-of-sale from locations, staff access, payment methods, products, inventory, receipt template, to overview total sales. |
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Add Locations Open a new outlet, add a warehouse or a pop-up store in minutes, anytime of the day. |
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Add Registers Add an additional long-term or short-term registers in just minutes for seasonal pop-up stores. |
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Hardware |
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POS Hardware Use any Apple/Android mobile phone, tablet or dual-screen POS. |
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Dual screen POS terminal Display marketing materials or NPS surveys on a customer-facing display. |
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Compatible Hardware Accessories Pair SHOPLINE POS with accessories such as cash drawer, receipt printer, scanner, etc. Supports Lan, USB, Bluetooth and Wifi connection. |
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App and Integrations |
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Smart Inventory Management App A cost-effective inventory management system for all locations, reduces inventory losses while increasing profitability. |
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Mall GTO Integration
Submit daily sales to landlord.
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Managing POS subscription for each location
You can manage your POS subscription by store location in order to ensure that your stores have the subscription that best suits your business needs.
Learn how to manage POS subscriptions for each location.
Manage SHOPLINE POS billing
You have the option to subscribe to SHOPLINE POS Lite or Pro on either a monthly or annual billing cycle, as per our billing cycle.
Learn how to manage POS billing
Get in touch
SHOPLINE has a dedicated local support team for merchants looking for help with their issues and concerns. You can contact SHOPLINE support by reaching out to us through our live chat on your SHOPLINE admin, website, dropping us an email or WhatsApp our customer support with your queries.
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