Get Started 开始 Mulai Mulakan Bắt đầu

Migrate to SHOPLINE 迁移到SHOPLINE Pindah ke SHOPLINE Berpindah ke SHOPLINE Đồng bộ dữ liệu về SHOPLINE

Your SHOPLINE account SHOPLINE账户 Akun SHOPLINE Anda Akaun SHOPLINE anda Tài khoản SHOPLINE của bạn

Orders 订单 Pesanan Pesanan Đơn hàng

Products 商品 Produk Produk Sản phẩm

Customer 客户 Pelanggan Pelanggan Khách hàng

Marketing 营销 Marketing Marketing Marketing

Apps 相关应用 Aplikasi Apps Ứng dụng

One page shop 一页商店 One page shop One page shop Cửa hàng một trang

Setting 设置 Pengaturan Tetapan Cài đặt

Getting started with SHOPLINE POS

SHOPLINE isn’t only for E-commerce platform – you can also offer your clients a full retail experience with SHOPLINE POS. SHOPLINE POS allows you to generate sales in-store; you are able to sync with an SHOPLINE online store, where you can track everything about your retail store via your POS mobile and desktop.

If you're new to SHOPLINE and would like to learn more about our POS system, schedule a demo with us. Our consultants will be happy to walk you through the features and functionalities of SHOPLINE POS, and answer any questions you may have.


Explore more video tutorials on our YouTube channel.


Table of content



POS feature overview

Before you start selling through your SHOPLINE Point of Sale app, you need to choose the SHOPLINE POS subscription plan that is best suited for your business,  purchase and connect to SHOPLINE POS hardware that you need and set up your POS app to accept payments.

SHOPLINE POS has two different app subscriptions available to meet your specific retail needs. To learn more about pricing, refer to SHOPLINE POS pricing. If you wish to compare the features provided by SHOPLINE POS Lite and SHOPLINE POS Pro, refer to the table below:





Integrated Payment Terminal

Securely accept credit cards like Mastercard and Visa at a preferential rate of 2.6% + S$0.30

Accept Popular Payment Methods

Get paid with peace of mind with integrated PayNow verification


POS orders data and payments will be seamlessly auto-reconciliation reduce error and save time.

Custom Payment Types

Create custom buttons to accept cash, credit card, debit, eWallet, gift vouchers, cash coupon, or any other payment type to suit your business needs.

Split Payments

Allow customers to pay with multiple payment types in a single transaction - Cards, Cash, Voucher, Coupons, Bank Transfer and more custom payments.

Rounding Mechanism

Rounding Mechanism / Cash Rounding compliance to ensure you meet universal requirements.

Omnichannel solutions

Synchronized Data

Run your loyalty campaigns with automation designed for busy retailers.

Buy Online, Pick-up in Store BOPIS

Enable customers to buy online, and pickup orders directly from your retail store for face-to-face upselling opportunities.


Buy in Store, Ship to Customer

Encourage in-store customers to increase basket size and ship to customers, with shipping rates automatically applied at checkout.


Buy Online, Ship from Store

Manage and fulfil online orders and ship to customers from retail store where you have available inventory.


Inventory Management

Real-time Inventory Tracking

Real-time cloud automation and data sync, enable you to have universal product and stock visibility.

Inventory Reports

Export your inventory data for in-depth analysis and efficiently bulk import updated inventory count to all locations with just a click.

Supplier Management

Keep all suppliers’ contact and details in one place for easy and faster reference.

Inventory Allocation

Easily allocate and transfer inventory from one store to another store, check and receive inbound inventory across your stores with ease.


Inventory Alerts

Automated stock orders and customizable reorder points for top-selling products in stock.


Inventory Analysis

In-depth and multi-level filter options for targeted inventory analysis for data-driven replenishment decisions.


Inventory Counts

Perform multiple counts efficiently and accurately to complete full or partial inventory updates with scanner on the POS app or business admin.


Inventory Receiving

Retreive PO, perform on in-store POS or business admin to accurately count and inbound inventory.


Purchase Orders

Always have your top-selling products in stock with automated stock orders and customizable reorder points.


Purchase Suggestion

View inventory on hand, set low stock alert trigger points and auto generate purchase suggestions for better decisions.


ABC Analysis

Stock performance grading system to give you greater inventory control and profitability by identifying products that make the most money.


Staff Management

Unique POS PINs

Assign unique screenlock pins for every staff.

Staff Information and Role

Control staff roles, shift change, and register tracking from one back office to gain full visibility of daily sales performance.

Staff Access Permission

Centralize staff management and specify staff roles to ensure you have full visibility of staff activities and ensure they have limited access to sensitive data.

Role management and approvals

Assign role permission for sensitive and restricted actions like viewing and editing customer data, sales analytics, and applying discounts on cashier, products and order levels.


Unlimited POS Staff Access

Add unlimited staff who have POS access with customised restricted permission.


Customize Role

Create and customise staff roles according to different business models and industry needs, pre-set permission for faster activation of new staff roles & permission.


Cloud Reporting and Analytics

Register Shift Reports

Useful sales report of staff when they log into POS, detailed list of orders. All the information needed for working hours calculation and attribute sales to staff for tracking of performance.

Retail Sales Dashboard
Real-time overview of retail key sales metrics from any device, anytime, anywhere.

Retail Sales Reports

Make business decisions by comparing retail sales by products, SKU, stores, cashier and salesperson.

Profit Margin Reports

Find out how profitable different products, SPU, SKU, and by retail stores.

Product Sales Reports

Compare your sales of different channels, SPUs, SKUs to make data-driven business decision.

Sales by Discount Reports

Evaluate and track the various discount mechanics' performance for an immediate action plan and aid future promotion plans.

Inventory Reports

Manage monthly inventory levels by monitoring movements and turnover.

Finances Reports

View your store's finances, including order amounts, sales, refunds, payments, and more.

Day End Sales Report

Daily register closure summaries and historical order summaries, payment methods and product sales categories and easily check for discrepancies.


Cash Tracking

Enable cash tracking during shift change, identify source of cash discrepancy, improve operational efficiency and accurately track the expected balance in the cash drawer for end of day handover.



Create Customer Profiles

Easily create new customer profiles in-store, enabling you to launch O2O strategy efficiently for loyalty programs and remarketing using SHOPLINE marketing tools.

Central Customer Database
Keep customer data in sync across all your sales channels, including your e-commerce, social commerce, message center and in-store.

Quick View of Order History

Whether customers complete the sale online or in-store, their order information is automatically synced to business admin for reporting and analytics.

Notify Customers

Reach BOPIS orders and notify customers from your POS using email.

Integrated Member System

Member System to easily recruit new customers and grow revenue from existing customers.

Earn Member Points

Reward your customers with points and keep them coming back for more.

Redeem Points

Customers can redeem their points and offset from the in store payment.

Multi Store Management

Centralised Business Admin

A single back office to set up point-of-sale from locations, staff access, payment methods, products, inventory, receipt template, to overview total sales.

Add Locations

Open a new outlet, add a warehouse or a pop-up store in minutes, anytime of the day.

Add Registers

Add an additional long-term or short-term registers in just minutes for seasonal pop-up stores.


POS Hardware

Use any Apple/Android mobile phone, tablet or dual-screen POS.

Dual screen POS terminal

Display marketing materials or NPS surveys on a customer-facing display.

Compatible Hardware Accessories

Pair SHOPLINE POS with accessories such as cash drawer, receipt printer, scanner, etc. Supports Lan, USB, Bluetooth and Wifi connection.

App and Integrations

Smart Inventory Management App

A cost-effective inventory management system for all locations, reduces inventory losses while increasing profitability.

Mall GTO Integration
Submit daily sales to landlord.



Managing POS subscription for each location

You can manage your POS subscription by store location in order to ensure that your stores have the subscription that best suits your business needs.

Learn how to manage POS subscriptions for each location.



Manage SHOPLINE POS billing

You have the option to subscribe to SHOPLINE POS Lite or Pro on either a monthly or annual billing cycle, as per our billing cycle.

Learn how to manage POS billing



Get in touch

SHOPLINE has a specialized Merchant Success Team available to assist you with any questions or issues. Please feel free to contact us via the chatbox in the lower right corner of your SHOPLINE admin panel or on the SHOPLINE official website. We are always here to support you every step of the way and help your business thrive.



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