Customers can be invited to activate their accounts in your online store in the SHOPLINE Admin. You can send customer invitations for all unregistered customers individually, or in bulk.
Table of content
Sending customer invites individually
To send customer invitations individually:
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From your SHOPLINE admin, go to Customers.
- Click Customer detail page. In the detail page of customers who have not signed up yet, you can see the Send Invitation button at the top right corner.
- Click on Send Invitation. Then you can check the recipient's information and the email details in the pop-up window.
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Recipient information:
- If the customer's email address information already exists, it will be automatically filled in and you will be unable to change it.
- If the customer has not set up an email address, you can manually enter his or her email address and send the invitation email. Once you have sent the customer invitation email to an email address, the email address will be automatically saved to the customer's personal information, which can be edited later in the customer's profile.
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Email Preview:
- The email content and other relevant information can be viewed in the pop-up window.
- Once you have finished editing and updating, click 'Send'.
Sending customer invites in bulk
To send customer invitations in bulk:
You can send invitation emails in bulk to all or some of your customers who have not signed up within your customer list.
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From your SHOPLINE admin, go to Customers.
- Click Customer list page.
- Click on Send Invitation. Then you can select recipients and preview the email message in the pop-up window.
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Recipients:
- You can select [All unregistered customers] or [Selected unregistered customers].
- Please note: When sending invitations in bulk, customers without email addresses will be excluded and you will be able to see the number of customers without email addresses.
- Once you have finished editing, click 'Send'.
Notes
- If your SHOPLINE online store is currently in a trial period, you can only send a maximum of 1,000 customer invitation emails in bulk. If you send more than 1000 emails, you will see the message.
Get in touch
SHOPLINE has a dedicated local support team for merchants looking for help with their issues and concerns. You can contact SHOPLINE support by reaching out to us through our live chat on your SHOPLINE admin, website, dropping us an email or WhatsApp our customer support with your queries.
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