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Your SHOPLINE account SHOPLINE账户 Akun SHOPLINE Anda Akaun SHOPLINE anda Tài khoản SHOPLINE của bạn

Orders 订单 Pesanan Pesanan Đơn hàng

Products 商品 Produk Produk Sản phẩm

Customer 客户 Pelanggan Pelanggan Khách hàng

Marketing 营销 Marketing Marketing Marketing

Apps 相关应用 Aplikasi Apps Ứng dụng

One page shop 一页商店 One page shop One page shop Cửa hàng một trang

Setting 设置 Pengaturan Tetapan Cài đặt

Product images

Product images let your customer know what your product looks like. You can upload as many images per product as you like. It is also possible to embed images and videos into the product description to provide even more details to your customers. 

You can set the image size orientation of product thumbnails in your store.

We offer 4 product rations:

  • Square (1:1)
  • Vertical (2:3)
  • Horizontal (4:3)
  • Original size uploaded

We would recommend keeping all product images consistent. This way, when displayed in the storefront, product images will display an even browsing experience. 

Quality product images are key drivers of store engagement and sales. Upload at least a few images that show your product in detail from different angles.


Table of content



Product images

You can upload product images of any size up to 10 MB. If you have added large and heavy product images, they are automatically compressed, so your products load fast and fit well on both desktop and mobile.

We recommend using, GIF, PJP, JPG, PIPEG, JPEG, PNG, BMP, WEBP and SVG files.

Product images look best in a gallery when images appear to be the same size: use a consistent aspect ratio (height-to-width ratio) and orientation for all the product images that you add in a product gallery. This way, images display better side by side because they all display the same size.


Recommended ratio


Minimum size 

(mobile 75% width)

Width 560px

Height 840px

Recommended size 

(large picture on details page)

Width 1700px

Height 2550px



Adding a product image

You can add an unlimited number of images to every product in your store. We recommend using JPG, PNG, and GIF images in RGB color mode for your products. 

When you add multiple images to a product, the first uploaded is considered the main - it shows as a product thumbnail on a category page, and that’s the first image shown on the product page. To change the main image, drag a different image to the first place. You can also sort the other image by dragging them. Customers will see images in the order you set on the storefront. 


To add images to a product:

  1. From your SHOPLINE admin, go to Products > Add product.

  2. In the image/video section, either drag and drop images from your computer or click Add a multimedia file.


  3. Click Save, once your images are uploaded. 



Adding an image to a product description

You can add an image to the product description to better showcase your product. 

To add images to the product description:

  1. From your SHOPLINE admin, go to Products > Add product.

  2. In the product description, either drag and drop the image from your computer or click Inset image.


  3. Click Save, once your images are uploaded.
You can also add videos to product descriptions.



Adding an image to a product option/variation

If you sell products with options (such as color, size or material), you might want to add different images to different product options. You can do it by using product variation. You can add only one image to each variation. If you want to show more images of a variation, just add them to the main product gallery or in the product description.

To add an image to product variation:

  1. From your SHOPLINE admin, go to Products.

  2. Find a product or add a new product you want to add a variation image.

  3. Create variations.

  4. Click on + Image.


  5. Select the image from the image gallery or upload it from your desktop, then upload the image.

  6. Click Select.

The image is added for the option. If you have several options, repeat the steps above for all of them. Learn how to set up product variation.



Adding product images in bulk

You can easily add or update product images in bulk using SHOPLINE’s bulk product editor tool. 

In case you need to refresh the product images, you can do that for all products at once via CSV import.



Get in touch

SHOPLINE has a dedicated local support team for merchants looking for help with their issues and concerns. You can contact SHOPLINE support by reaching out to us through our live chat on your SHOPLINE admin, website, dropping us an email or WhatsApp our customer support with your queries.



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