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Payment Butler: Feature Overview and Setup

Payment Butler is designed by SHOPLINE to set value-added service fees and adjust checkouts or payments. You can use this tool to set up and manage shipping insurance, transaction fees, payment discounts, and other fees. This way, you can motivate customers to choose the services you expect and bring in benefits like higher average transaction prices and an enhanced brand image.

This article will describe what Payment Butler can do and how you can set it up. 

 

 

Shipping Insurance

Introduction

Customers may hope to ensure their purchased products during processing and shipping. In this case, Payment Butler allows you to set up a shipping insurance service, which you can charge your customers based on the service capabilities.

Note: SHOPLINE only serves as a facilitator for this service and is not responsible for the execution or fulfillment of any insurance policies. By using Payment Butler, you are aware of and accept such requirements. We recommend paying close attention to the fulfillment process to make sure it is up to your standard.

 

Setting Procedure

To set up your shipping insurance, here are the steps:

  1. Go to the SHOPLINE App Store and install Payment Butler.
  2. Go to Payment Butler > the Manage configuration button in the Shipping insurance section. The purchase of shipping insurance is set by default, meaning shipping insurance is automatically purchased on the checkout page.
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  3. Fill in the SKU (optional) and an insurance description of up to 200 characters.
  4. Set the insurance amount. You can also choose to customize the icon.
  5. Click Update.
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Transaction Fee

Transaction fees allow you to collect from customers service fees of third-party payment channels. When customers check out, Payment Butler calculates the amount of service fees according to the payment channels selected and the corresponding fee ratio.

Here are the steps to set up your transaction fees:

  1. Go to Payment Butler > the Manage configuration button in the Transaction fee section.
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  2. Choose whether to enable transaction fees by tapping Charge transaction fee.
  3. Choose or add payment channels, together with their rates and payment methods.
  4. Set up a name for the transaction fee and choose the SKUs (optional).
  5. Choose whether to customize the fee’s icon.
  6. Click Update.
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Payment Methods and Discounts

This feature allows you to apply different discounts to different payment methods, making the method and your store more attractive in the customers’ eyes.

Here are the steps to set up your payment methods and discounts:

  1. Go to Payment Butler > the Manage configuration button in the Payment methods and discounts section.
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  2. Choose whether to enable transaction fees by tapping Enable.
  3. Set up a name, payment channel, payment method, and discount.
  4. Set discount indicator color.
  5. Click Update.
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