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POS - Processing In-store Pickup for Online Orders 

 

Providing in-store pickup for online orders benefits both customers and stores: customers get faster fulfillment and avoid shipping costs, while stores increase foot traffic and potential upsells. This guide will help you efficiently process in-store pickup orders within your SHOPLINE POS system.

Note: Before offering in-store pickup, you need to set it up as a delivery option for your online store. See Setting Up In-store Pickup for detailed instructions.

 

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Steps to Processing In-store Pickup in POS 

  1. In your SHOPLINE POS app, click the hamburger icon on the upper left corner to expand the left navigation bar.
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  2. Click Order to access the order details page.
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  3. Tap the filter icon on the upper right corner of the left panel. Select Online Store (for Sales channels) and Store pickup (for Delivery method), and then tap Complete.
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  4. Locate and click on the specific pickup order from the filtered list. Tap Payment collection to proceed with the payment for the customer.
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