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POS - Processing In-store Pickup for Online Orders 


Providing in-store pickup for online orders benefits both customers and stores: customers get faster fulfillment and avoid shipping costs, while stores increase foot traffic and potential upsells. This guide will help you efficiently process in-store pickup orders within your SHOPLINE POS system.

Note: Before offering in-store pickup, you need to set it up as a delivery option for your online store. See Setting Up In-store Pickup for detailed instructions.


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Steps to Processing In-store Pickup in POS 

  1. In your SHOPLINE POS app, click the hamburger icon on the upper left corner to expand the left navigation bar.
  2. Click Order to access the order details page.
  3. Tap the filter icon on the upper right corner of the left panel. Select Online Store (for Sales channels) and Store pickup (for Delivery method), and then tap Complete.
  4. Locate and click on the specific pickup order from the filtered list. Tap Payment collection to proceed with the payment for the customer.
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