Some types of businesses and services are not eligible to use SHOPLINE Payments. To determine your eligibility, please review the list of prohibited business types for Malaysia.
Prohibited for all transaction types
- Drugs, and tools specifically intended for the production of drugs, drug paraphernalia, illegal drugs, substances designed to mimic illegal drugs, and/or other psychoactive products (e.g., K2, salvia divinorum, nitrate inhalers, bath salts, synthetic cannabis, herbal smoking blends, herbal incense, and HCG/HGH-like substances)
- Products/services specifically offered or intended to be used to create drugs or grow ingredients for drugs (e.g., ‘grow shop’ products, seeds for cannabis plants, etc.)
- Prescription medicines and pharmaceuticals, including prescription medical devices
- Pyramid selling
- Escort agencies/massage parlors/sexual services
- Timeshare and timeshare maintenance
- Independent financial advisers (IFA), payday loans and unsecured loans/lines originating from non FDIC insured banks
- Counterfeit goods/replicas or those infringing on intellectual property rights, including those designed to infringe on such intellectual property (i.e., knock-offs, imitations, bootlegs)
- Trade of weapons, ammunitions, military arms, explosive devices and firearm parts
- Products/services that promote hate, violence, discrimination, terrorism, harassment or abuse
- Products designed to circumvent copyright protection techniques or to otherwise facilitate the unlicensed use of copyrighted materials (e.g., ‘mod-chips’ to break the encryption of game computers to enable the playing of unlicensed copies of games)
- Betting and gambling, including:
- Providing gambling services in jurisdictions where this is illegal or (where applicable) offering gambling services without a valid license to the relevant jurisdiction.
- Legal gambling where the cardholder is not present when the bet is made as well as for direct purchase of wagers/chips via payment card
- Lotteries, including online lotteries
- Sports forecasting or odds making
- Internet gambling
- Illegal products/services or any services providing peripheral support of illegal activities.
- Adult entertainment, websites and content, including but not limited to the following:
- Adult book stores and video stores
- Adult toys
- Any products on the internet containing graphic or nude content
- Audio (phone sex and adult phone conversations)
- Video (web-based sexually oriented video)
- Companion/escort services or dating services (sexually-oriented)
- Fetish products
- Membership, clubs, and subscriptions
- Prostitution
- Gentleman’s clubs, topless bars, and strip club
- Fake references and other services/products that foster deception (including fake IDs and government documents)
- Mail order spouse and international match-making services
- Social media “click farms” (i.e., the sale of clicks/likes/reviews/endorsements on social media sites)
- Telemarketing companies involved with the following methods of operations:
- Offering a free gift, prize, or sweepstake/contest entry as an inducement to purchase their product or service
- Inbound telemarketing companies that receive calls as the result of post cards or similar mailings (as opposed to catalog or media advertising)
- Selling products/services as an agent for a third party
- Merchants engaged in any form of deceptive marketing practice including but not limited to:
- Hidden disclosure
- Bogus claims and endorsements
- Pre-checked opt in boxes
- Refund/cancellation avoidance
- Poorly disclosed negative options
- Merchants offering substantial rebates or special incentives (e.g., free gifts, prizes, sweepstakes, or contests) as an inducement to purchase products/services
- Negative response marketing techniques by any type of merchant (i.e., customer is automatically charged if they don’t return the merchandise at the end of a free trial period)
- Jammers or devices that are designed to block, jam or interfere with cellular and personal communication device/signals (e.g., GPS), decryption and descrambler products including mod chips and spy devices/services/softwares
- Medical Marijuana including Marijuana dispensaries (and affiliated services)
- Modeling Agencies (adult and non-adult)
- Games of skill where participants receive cash or cash equivalents or prizes with/of material value (e.g., electronics, travel, gift cards, etc.)
- Fantasy sports leagues where participants receive cash or cash-equivalents or prizes with/of material value (e.g., electronics, travel, gift cards etc.)
- Financial services/money service businesses, including but not limited to:
- Provider or seller of prepaid access/stored value*
- Currency exchange or dealer
- Quasi-cash
- Cash advances (by non-financial institutions)
- Issuer/seller/redeemer of money orders or traveler’s checks
- Check cashers
- Virtual currency or e-wallet or e-money that can be monetized, re-sold or converted to physical/digital goods/services, or otherwise exit the virtual world
- Money transfer
* Open-loop and closed-loop prepaid access includes gift cards, phone cards, subway cards, college campus cards, game cards and other limited-use prepaid access devices when the value can exceed US$2,000.
- Third-party payment processors/aggregators/payment service companies (e.g., bill pay services, crowdfunding, peer-to-peer payments, commissary accounts), payment facilitators, ISO's and other Internet payment service providers (IPSP), member service providers (MSP), fulfillment houses, shipping/forwarding brokers, auctions, bidding fee auctions (a.k.a penny auctions)
- Paying fines or penalties of any kind
- Security brokers and investments of any kind, including but not limited to the purchasing of securities, currencies, derivatives, commodities, shares, foreign currencies, options, other financial instruments or precious metals
- Private medical practices and e-doctors.
- Products or services related to political or social campaigning
- Car sales/importers and car advertising publications
- Multi-level marketing
- Airlines (including airlines “nested” under another entity)
- Bail bonds
- Bankruptcy lawyers
- Business/investment opportunities operating as “get rich quick schemes” (e.g., real estate purchase with No Money Down, government grants)
- Business service companies, such as payroll services, invoicing services, and consumer services.
- Chain letters
- Collection agencies or firms involved in recovering/collecting past due receivables
- Credit repair/restoration or card protection (including identity theft protection)
- Cruise lines (including cruise lines ”nested” under another entity)
- Data pass (merchants up-selling or cross-selling products to other merchants and then sharing the cardholder data with the third party or receiving cardholder data from third parties)
- Debt consolidation and mortgage reduction/consulting services
- Door-to-Door sales
- Embassies, foreign consulates, or other foreign governments
- Essay mills/paper mills (i.e., ghost writing services that sell essays, term papers, etc. with intent that the purchaser will submit documentation as their own)
- Extended warranties
- Merchants that have ransom-like or extortion-like basis for their business model (e.g., mugshot removal)
- Merchants utilizing tactics to evade card brand/companies’ excessive chargeback monitoring programs
- Marketplaces
- Cyber lockers, cloud storage, and file sharing services
- Lifetime subscription (either service or product)
Restricted businesses (License required or is subject to local acquirer/payment channel requirements)
- Alcohol products
- Businesses selling age or legally restricted products or services
- Contact lenses or any prescription glasses should only be accepted in case merchant is able to prove they are certified optometrists or opticians (if applicable per local regulations)
- Pseudo pharmaceuticals/nutraceuticals and food products or other digestibles marketed via unsubstantiated and/or unlawful health or medical claims (e.g., food supplements, vitamins, weight-loss, anti-aging, muscle-building, sexual-stimulant supplements, colon cleansers, detox products)
- Specific cosmetic products that claim extreme results (e.g., anti-wrinkle, skin repair, etc.)
- Services associated with pseudo-science (e.g., clairvoyance, horoscopes, fortune telling, etc.)
- Charities
- Tobacco, including e-cigarette
- Travel and holidays
- NGO
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