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Introduction to the Payment Butler App

Increase customer trust and streamline your checkout process with Payment Butler, a SHOPLINE app that lets you set value-added service fees and manage customer payments. This guide will explain Payment Butler's features and how to set up service fees for shipping insurance, transaction fees, and payment methods with discounts.

 

 

Payment Butler Feature Overview

Boost customer confidence and reduce your cost with Payment Butler's features:

Shipping Insurance

Customers often worry about potential damage during shipping. Payment Butler lets you offer a shipping insurance service, allowing you to charge customers based on the price (percentage or fixed amount) you set.

Note: Payment Butler does not guarantee service effectiveness. By using Payment Butler, you acknowledge and accept its service and limitations. We recommend partnering with a reputable shipping insurance provider to ensure quality service during fulfillment.

 

Transaction Fee

Payment Butler enables you to collect service fees charged by third-party payment channels used by your customers. Set a percentage for the payment channels supported by SHOPLINE. During checkout, Payment Butler automatically calculates the service fees based on the selected payment method.

 

Payment Methods and Discounts

With Payment Butler, you can nudge customers towards your preferred payment methods by setting discounts for specific payment channels. Customers can enjoy these discounts based on their chosen payment method.

  

 

Installing the Payment Butler App

  1. From your SHOPLINE admin panel, go to Apps > Go to App Store.
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  2. Search for Payment Butler and click Install.
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  3. Once installed, access the app through Apps > Payment Butler in your SHOPLINE admin panel.
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Settings for Different Fees

 

Shipping Insurance

  1. On the app's homepage, locate the Shipping insurance module and click Manage configuration. The service is enabled by default.
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  2. Configure the following settings:
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    • Purchase by default: This option enables automatic purchase of shipping insurance at checkout (default setting).
    • SKU (Optional): Use this field as an identifier for future data synchronization (if needed).
    • Shipping insurance description (up to 300 characters): Craft a clear explanation of the shipping insurance service for your customers. This description is used as hover text for the question mark icon.
    • Shipping insurance: Set the premium as a percentage of the total product price or a fixed value.
    • Shipping insurance icon: Choose the default icon or upload a custom icon.

 

Transaction fee

  1. On the homepage of the app, locate the Transaction fee module and click Manage configuration.
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  2. Configure the following settings:
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    • Payment Channels and Rates: Click Add payment channel to set your methods and discounts for individual payment channels supported by SHOPLINE. These settings only apply after you define a payment method.
    • Transaction fee name: Give your transaction fee a clear name.
    • SKU (Optional): Use this field as an identifier for future data synchronization (if needed).
    • Shipping insurance icon: Choose the default icon or upload a custom icon.

 

Payment Methods and Discounts

  1. On the homepage of the app, locate the Payment Methods and Discounts module and click Manage configuration.
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  2. Configure the following settings:
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    • Discount name: Name your discount clearly.
    • Payment channels and discounts: Click Add payment channel and method to set methods and discounts for individual payment channels supported by SHOPLINE. These settings only apply after you define a payment method.
    • Discount indicator color: You can customize the discount name and color for better visibility.