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Automated GTO Transmission for Malls

In many shopping malls, tenants are required to submit daily sales data to the mall or its designated agent. This data is used to calculate the Gross Turnover (GTO) rent. To avoid penalties or paying estimated (and often higher) POS sales rent, tenants must comply with this lease agreement requirement.

SHOPLINE POS offers the GTO data sync app to automate daily sales data submission. Once installed and configured, the app automatically sends the required sales data to the specified mall at a scheduled time. This helps prevent additional fees due to missed submissions.

Notes: 
  • Only stores with the POS Pro plan can use this feature.
  • This feature is specifically designed for the Singapore and Malaysia markets.

 

 

Supported Malls

 

Singapore

Suntec City Causeway Point Compass One
Jem Pasir Ris Mall Tiong Bahru Plaza
Wisma Atria Paya Lebar Square Tampines One
Jurong Point Ngee Ann City (Duplicated Wisma Atria) Bedok Mall
NEX Paya Lebar Quarter Bugis+
Bugis Junction Orchard Gateway Tampines Mall
ION 313 Somerset Westgate
Plaza Singapura Parkway Parade Jewel
Raffles City Northpoint City - Northwing The CentrePoint Mall
Square 2 Northpoint City - Southwing Shaw Plaza
Chinatown Point Vivo City The Star Vista
Ang Mo Kio Hub I12 Katong Orchard Central
Tanglin Mall Funan Mall Resorts World Sentosa

 

Malaysia

TRX Queensbay mall Elmina Mall
Suria KLCC Gurney Plaza KL East Mall
Pavilion Bukit Jalil IOI City Mall Sunway Pyramid
Pavilion Kuala Lumpur One Utama Pavilion Elite

 

 

Installing the App

  1. Search for GTO data sync in the SHOPLINE App Store, click Install, and authorize the app to complete the installation.
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  2. After installation, you can find the app in your admin panel's Apps section. You can pin it to the left menu for quick access.
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Synchronizing Sales Data

Open the GTO data sync app, and you'll see a list of all POS stores associated with your account. Locate the POS store(s) from which you need to send sales data to the designated mall, and follow the steps below.

Sending a Test File

Before syncing, generate a test file and send it to the mall to ensure the data and fields meet their requirements:

  1. Locate the store you want to sync and click Generate test file on the right.
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  2. In the pop-up, select the Mall name and click Complete. The test file will be downloaded to your device.
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  3. Send the generated test file to the mall. If the file format is correct, the mall will provide the necessary login credentials.

 

Connecting Data Transmission

Next, use the login credentials provided by the mall to set up the syncing connection:

  1. Click Connection settings for the store you want to connect.
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  2. In the pop-up window, select the Mall name.
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  3. The required fields in the form may vary depending on the mall. Set the Sync start time, enter the necessary login credentials, and click Complete.
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  4. Enable the Automatic sync switch. To temporarily pause automatic syncing, turn off this switch.
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After successful setup, the system will automatically send daily sales data to the mall at 0:00 on the day after the set synchronization date.

Note: For stores located in Suria KLCC, Pasir Ris, Tanglin Mall, Causeway Point, TRX, or Pavilion Bukit Jalil, ensure your tax number is registered in SHOPLINE Admin > POS > Settings > Receipts > Consumption tax number. Otherwise, the synchronization will proceed without tax registration.

 

Manually Syncing Data

If data synchronization for a specific location fails during a certain period, you can manually sync it:

  1. On the app's homepage, locate the specific store and click Manual upload in the Operate column.
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  2. Select the time range for synchronization. You can choose data from up to 30 days prior, excluding today. Then, click  Sync.
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Managing Synced Data

 

Viewing Sync Records

Once automatic sync is enabled, you can view daily sync data details in the Sync recording tab. Use the filter function to select stores, sync date ranges, and sync results to quickly find the data records you need.
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Syncing Data Manually

Due to network or interface issues, there might be a chance of sync failure. If automatic sync fails, you can manually click Resync to sync the data.
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Exporting Data

Besides automatic and manual sync, you can also filter the target data, click Export, and download it to your device for forwarding to the mall or other relevant parties.
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