Checkout Customizer: Managing Payment and Shipping Rules – SHOPLINE Help Center

Checkout Customizer is a tool designed for merchants to set custom sorting, hiding, and renaming rules. By optimizing the display logic of payment methods and shipping methods, it aims to improve conversion rates.

You can freely adjust the display order of options, add rules to hide options that are not applicable, customize display names, and more on the checkout page according to your needs. This provides customers with a smoother and personalized checkout experience.

The Checkout Customizer allows Payment method rules setting and Shipping method rules settings.

Payment Method Rules

Click on Manager > Add rules to start setting payment method rules.

Payment method rules support two types of rule settings:

Hide payment method
Payment method order

Hide Payment Method

You can set various conditions to hide payment methods from customers. Below are three main types of hiding methods the app supports:

Directly hide payment method: No conditions needed, simply hide any available payment methods you want

Hide by country/region: Add Hidden conditions to the rule by selecting the Country / Region
Hide by payment amount: Click Payment amount and add price and conditions to the rule

If there is more than one condition under a rule, you can choose to Hide when order meets ANY of the conditions or Hide when order meets ALL conditions.

Take the hiding "Cash" option as an example:

Target Payment	Conditions	Conditional Relationship	Result
Cash	n/a	n/a	Cash option would not be on the storefront.
Cash	Country/Region: United States Payment amount: greater than or equal to $50 USD	AND	When the customer is in the US and the order exceeds $50 USD, the Cash option will not show on the storefront.
Cash	Payment amount: less than or equal to $50 USD Payment amount: greater than or equal to $5 USD	OR	The Cash option will only show when the order amount is in between $5 USD and $50 USD.
Cash	Payment amount: greater than or equal to $50 USD Payment amount: less than or equal to $5 USD	AND	Conflicted conditions, the rule is not taking effect.
Notes: If the rule is enabled, the final result will first consider the configuration in Settings > Checkout settings > Payment method configuration and then apply the settings in this application on top of that. You can set a maximum of 3 hiding conditions: 1 country/region condition and 2 amount range conditions in one rule. If a hide rule is not set for a specific payment method, but it is still hidden on the consumer end, it is due to the inherent capability limitations of the payment channel. For the specific countries/regions or amount ranges supported by the payment method itself, you can inquire with the payment channel for detailed information.

Payment method order

Payment method order indicates the order of payment options showing on storefront. You can drag the orders of the payment methods to decide how the orders are displayed.

Note: The settings of Hide payment method may affect this rule, and only one order rule is allowed under Payment method rules.

Shipping Method Rules

The feature will be coming soon, stay tuned!