Authorizing your Shopee stores for Multichannel Connect enables you to seamlessly manage inventory across your other sales channel and SHOPLINE. You can effortlessly transfer products and import Shopee orders on SHOPLINE for inventory deduction - all in one place. This unified approach allows you to leverage a shared inventory pool, maximizing efficiency for your business.

In This Article

• Steps to Authorize a Shopee Store
• Managing Authorized Stores

Steps to Authorize a Shopee Store

Important Notes Before You Start

• Unlimited Stores: You can authorize as many Shopee stores as needed to connect with your SHOPLINE Multichannel Connect app.
• Supported Regions: The supported regions vary for different channels. Learn the supported regions during authorization.
• Local Account Only: Only the local account associated with your Shopee store can be used for authorization.
• Network and Device Consistency: For a smoother authorization process, it's recommended to use the same network and computer you typically use to access your Shopee account.
• Unique Connection: Each Shopee store can only be authorized for one SHOPLINE Multichannel Connect app. To connect to a different SHOPLINE store, you'll need to first delete the store within the original app.
  

  Note: While deleting a store won't affect the data in Shopee, all orders, products, and associated inventory within the app will be permanently removed. Proceed with caution!

Authorization Procedure

1. From your SHOPLINE admin panel, go to Channels > Multichannel Connect. Install the app if you haven't already.
   
   
   
2. In the app, go to Settings and click Store management.
   
   
   
3. Click Add store in the upper right corner.
   
   
   
4. In the pop-up window, select Shopee and click Authorize.
   
   
   
5. Review the authorization rules and ensure compliance, then click Next.
   
   
   
6. Enter a custom store name for easy identification (it can differ from your Shopee store name). Then, click Authorize.
   
   
   
7. Enter your Shopee account and password to sign in. Currently, only MY/SG/TH/VN/ID/PH/TW regions can be authorized. 
   
   
   

   Note: Please avoid clicking Switch to Main account, as it will cause authorization to fail.

    

8. After successful authorization, Multichannel Connect automatically synchronizes all your Shopee products and orders from the past 15 days. To check the sync status, go to Products or Orders and click Task Center. 
   
   

Managing Authorized Stores

Once you've authorized your Shopee stores, you can manage them in Settings > Store Management. Here's what you can do:

• Visit store: Click the link icon to open your Shopee store directly.
• Edit name: Click the pencil icon to change the store name displayed within the app.
• Re-authorize: Each channel API returns different validation time for store tokens which you can view in the Expire Date column in the store list. To avoid service disruptions, click the refresh icon to re-authorize before it expires or if you change your store login password.
• Delete: Click the trash bin icon to remove the store from the app when you no longer need it connected.