Designing The Search Results Page

The search results page returns the products that match customers’ search queries. You can customize the search results page based on your needs.  

Making Your Design

From your SHOPLINE admin panel, go to Apps > Shopper App > App Design and click the Design button to access the design editor. From the dropdown menu at the top, select Search Result Page.

In the left pane, the first component is Search result example, where you can test and preview search results. Simply enter a search term and see the result in the middle pane. To improve the search experience, like configuring synonyms and keyword redirection and promoting products in search results, refer to Improving Search Experience with Smart Search Recommendation.

Currently, you can add a notice board to the search results page. The notice board appears at the top of the page. You can choose to sync it with the notice board of the homepage, or set it up separately. 

• Synchronized from the Notice bar on the home page: You are not able to make any changes to the Notice Board.
• Independently set: You can edit the text, color, and display style, and schedule the release time if needed. The board can have up to three announcements. An announcement can’t be deleted but you can hide or edit it whenever you need to.

Additionally, you can add a Floating icon to the search results page that remains visible as users scroll. This icon can be linked to either a live chat service or an event page to enhance customer support efficiency or drive campaign engagement.

There are two configuration options available: If you select Synchronized from the floating icon on the home page, the icon will inherit the homepage settings and cannot be changed. If you select Independently set, you can configure a separate floating icon specifically for the search results page, including the following settings:

• Basic settings: Name the icon, choose its position, and upload an icon image to be displayed in your app.
• Feature type: Select whether the icon links to an Event page or a Live chat feature:
  • If you choose Event page: Set the destination page for redirection.
  • If you choose Live chat: 
    • Select the chat service to use. Shopper App currently supports integration with Shulex, an AI-powered solution for real-time customer support. For more information, refer to this guide.
    • Decide whether to enable the Unread message notice. When enabled, a red dot will appear to notify users of any unread messages.
• Activation time: Optionally, set a schedule for when the floating icon should be published.

Publishing the Design

After completing the edits and confirming that everything looks right in the preview, click the Apply button in the upper right corner to publish your design to the app. If you want to hold the publishing, you can click Save to retain your edits.