Customer Display

Enhance the checkout experience in your POS stores by setting up a customer-facing display. This display not only increases transparency by showing transaction details, but also allows you to showcase promotional activities, potentially boosting sales.

SHOPLINE POS empowers you to customize the content displayed on this customer-facing display based on each store's needs. Follow this guide to set it up and provide an improved checkout service to your customers.

Configuring Your Customer-facing Display

Standby Display Settings

To customize the content displayed on the customer screen during standby mode, follow these steps:

1. In your SHOPLINE admin panel, go to POS > Settings > Customer display settings.
   
   
   
2. Click Settings within the Standby display module to access the settings page.
   
   
   
3. Select the store where you want to apply this standby display.
   
   
   
4. Choose the content to be displayed on the screen during standby. You can select either an Image or a Video. Configure the display style based on your chosen content type.
   
   
   
5. Preview the settings in real-time for different screen sizes on the right side.
   
   
   
6. Once satisfied, click Save in the top right corner. Choose to Save for this store only or Save for all stores.
   

Upon completion, the customer-facing display will show the configured content when the POS system is in standby mode.

Checkout Display Settings

To customize the content displayed on the customer screen during checkout mode, follow these steps:

1. In your SHOPLINE admin panel, go to POS > Settings > Customer display settings.
   
   
   
2. Click Settings within the Customer purchase display module to access the settings page.
   
   
   
3. Select the store where you want to apply this checkout display.
   
   
   
4. Customize the display settings based on your needs:
   
   
   • Preferences: Set the display mode (light or dark) and specify the duration before the screen enters standby mode.
   • Left split screen contents: Configure the content (images or videos) displayed on the left half of the screen during checkout. Customize the style based on the chosen content type.
   • Right split screen contents: Configure the order details displayed on the right half of the screen during checkout, including the title, discount information, customer information, and more.
     

     Note: Some options, such as product information and total, are preset and cannot be unchecked.

     
     
   • Display of completed cash registration: Configure the full-screen content displayed after checkout. This content is mainly text-based.

5. Preview the settings in real-time for different screen sizes on the right side.
   
   
   
6. Once satisfied, click Save in the top right corner. Choose to Save for this store only or Save for all stores.
   

Upon completion, the customer screen will display the configured content when the POS system is in checkout mode.

Connecting the Customer-facing Display

Once you've completed setting up your customer-facing display, you'll need to connect it to the main device running the SHOPLINE POS app. This ensures that the configured display content is applied to the intended customer screen.

Connecting Dual-Display Devices

If you're using a SUNMI T2 or SUNMI T2s POS device, no additional connection is required. The customer display settings will be applied directly to the built-in customer screen of that device.

Connecting Independent Customer Screens

If your customer display device is separate from the main POS device (i.e., not a dual-display POS device like the SUNMI T2/T2s), you will need to connect the main device to the secondary display device.

1. Download and install the SHOPLINE POS Display app from the app market on your customer display device.
   
   
   

   Notes: The SHOPLINE POS Display app is only supported on tablets, not on phones or computers. The SHOPLINE POS Display app is only supported on Android and iOS systems, not on Windows systems.

2. In your POS app on the main device, go to Setting > Hardware management and click Add a hardware.
   
   
   
3. Choose Customer display.
   
   
   
4. A 4-digit pairing code will appear on the screen.
   
   
   
5. On the customer display device, open the POS Display app and enter the 4-digit pairing code to complete the pairing.

Once the code is entered correctly, the connection will be established.