Migration Overview

Migrating your existing data from your current store is a crucial step that ensures a smooth transition for your customers and keeps your internal operations running smoothly. SHOPLINE simplifies this process with user-friendly applications designed to transfer data from your current platform with ease. Our range of Open APIs enables seamless integration of your existing data into SHOPLINE. You can also choose to upload your data using our templates or work with our third-party partners for comprehensive migration support. 

Introduction to Platform Migration 

To make the migration smooth and effortless, SHOPLINE provides free migration tools for you to migrate your data . Go to SHOPLINE App Store and install Multi-platform Store Migration, or search for ‘migration’ to see available apps.  

You can use APIs related to products, customers, and orders for your migration by querying the data from the existing platform and creating them in the SHOPLINE admin panel.

SHOPLINE also offers CSV templates to help you format your data for imports. 

Benefits of Migration

The SHOPLINE migration tool offers significant benefits for merchants, including synchronizing the Feed ID with the advertising platform to retain the original advertising effects. It requires no technical skills or coding; merchants simply provide an API Token. The tool preserves organic traffic by synchronizing SEO data and maintaining original links. The tool accurately migrates comprehensive product, customer, and order information, including product tags, collections, and detailed order data, enhancing the migration experience.

Before Migration

Please make sure you have registered a store before migration. After creating a store on SHOPLINE, it's important to review your existing store to determine which data and content need to be migrated. This process offers an excellent opportunity to remove outdated or underperforming content and refresh your website's appearance. Consider migrating essential data such as products, customers, historical orders, blogs, and custom pages (e.g., shipping policies, contact information, or About pages) to ensure a seamless transition and enhance the overall look and functionality of your new SHOPLINE store.

Confirming Migration Data Range

Before proceeding with the migration process, it's important to ensure that you have a clear understanding of the data and content you intend to migrate to SHOPLINE. 

Ads Data Preparation (if applicable)

If you have previously run advertising campaigns, before migrating the data, make sure you backup all the necessary files to smoothly migrate your advertising data, so the historical performance of your ads is not affected after migrating to SHOPLINE.

Store Set Up for Migration

1. Close your SHOPLINE store: SHOPLINE Admin > Settings > Basic settings > Store status. Set store status as Closed.
2. Turn off store email notifications, including all customer notifications, order notifications, and merchant email notifications: SHOPLINE admin panel > Settings > Notifications.
3. Turn off external third party notifications and automation plugins, such as email marketing, ERP, etc. 

Post Migration 

After migration, you would want to check the migrated data. Below are the items that we suggest you check on after migration. We also offer a checklist to facilitate the effective management of the post-migration confirmation process.

• Products
• Customers
• Historical orders
• Custom pages
• Migrated feeds
• Store configurations
• Store designs
• Marketing/ discount settings

It is also suggested to place a test order to test the overall operational function before starting your business on SHOPLINE.

Learn more about how to migrate your store to SHOPLINE.