Activating Local Payment Methods with SHOPLINE Payments

SHOPLINE Payments is designed to streamline the customer checkout experience and help businesses grow their global sales. By activating local payment methods, you can significantly broaden your market reach and enhance customer satisfaction.

This article introduces the local payment methods available for activation with SHOPLINE Payments, especially in the EU region. Refer to this guide to learn about the benefits, requirements, and setup steps for these payment methods.

How to Activate Local Payment Methods

Follow these steps to activate a local payment method with SHOPLINE Payments:

1. From your SHOPLINE admin panel, go to Settings > Payments. In the SHOPLINE Payments section, click Account.
   
    
2. Go to Manage merchants > Manage payment methods. All applicable payment methods will be listed on this page.
   
    
3. Under the Unactivated section, find your desired local payment method, click Activate, and follow the on-screen instructions to complete the activation process.
   
    

Popular Local Payment Options 

To better support merchants in the EU, SHOPLINE Payments has partnered with several popular local payment providers. These payment options enhance payment accessibility and enhance conversion rates by aligning with regional preferences. With these solutions, merchants can process transactions more efficiently and expand their business across the EU.

Local payment methods (LPMs) typically incorporate security measures that comply with regional regulations. These measures may include, but are not limited to, industry acceptance criteria, merchant eligibility requirements, dispute resolution procedures, settlement schedules, and other operational parameters.

Klarna

Klarna is a leading provider of payment solutions, offering flexible options for both customers and merchants. It is particularly known for its innovative "buy now, pay later" service, which enhances the shopping experience for your store.

Applicable Regions

Eligibility Requirements

• The merchant's registered business address must be displayed on the store interface.
• The merchant's registration entity ID must be displayed on the store interface (e.g., EIN for the US, CRN for the UK, BRN for Hong Kong).
• The merchant must include the following in the return policy on the store interface:
  • Return address
  • Packaging requirements
  • Whether the customer is responsible for return shipping costs

Fees

Payment Transaction Fees:

Dispute Process

Here's the breakdown of the two dispute statuses for Klarna:

• Request for Information (RFI): An automatic email will be sent to the merchant, who is strongly advised to contact the buyer directly to resolve the RFI issue. No dispute fee will be charged if the dispute is resolved during the RFI stage.
• Chargeback:
  • Fraudulent: No RFI is generated, and the chargeback occurs immediately due to the urgency.
  • Unresolved RFI: If the merchant fails to resolve the RFI within the specified time, Klarna will escalate the dispute to the Chargeback stage.

Bancontact

Bancontact is the leading payment method in Belgium, allowing customers to pay directly via their bank accounts or Bancontact cards. It is widely accepted by both online and in-store merchants.

Applicable Regions

Eligibility Requirements

Website: 

• The following information must be clearly displayed:
  • Legal entity name
  • Trading name
  • Registration number
  • Business address
  • Countries of operation
  • Contact information (telephone number or email address)
• The information displayed on the website must match the details provided in the application.
• The website must also include the following policy documents:
  • Terms & Conditions
  • Privacy Policy
  • Refund Policy

Checkout Session:

• The website must have a functional checkout process.
• Customers must be able to purchase goods or services directly on the website.
• The checkout process must not redirect users to websites involving unlawful gambling, forex trading, or other restricted industries.

Fees

Payment Transaction Fees:

Other Fees:

Przelewy24

Przelewy24 (P24) is a leading payment solution in Poland, offering access to a network of over 300 local banks for secure and instant online payments. It supports multiple payment options, including bank transfers, BLIK, and card payments.

Applicable Regions

Eligibility Requirements

Website: 

• The following information must be clearly displayed:
  • Legal entity name
  • Trading name
  • Registration number
  • Business address
  • Countries of operation
  • Contact information (telephone number or email address)
• The information displayed on the website must match the details provided in the application.
• The website must also include the following policy documents:
  • Terms & Conditions
  • Privacy Policy
  • Refund Policy

Checkout Session:

• The website must have a functional checkout process.
• Customers must be able to purchase goods or services directly on the website.
• The checkout process must not redirect users to websites involving unlawful gambling, forex trading, or other restricted industries.

Fees

Payment Transaction Fees:

Other Fees:

Affirm

Affirm is a leading "Buy Now, Pay Later (BNPL)" payment solution in the United States and Canada, letting customers pay for purchases over time. It offers flexible installment plans with transparent payment terms, which can help you improve conversion rates and increase average order value.

Applicable Regions

Displaying Affirm Installment Options on Your Storefront

To let customers see Affirm installment options on your storefront before checkout, you need to retrieve your Affirm Public API Key from your SHOPLINE Payments, and paste it to the Installment Information Display app. Follow these steps to complete the setup:

1. From your SHOPLINE Admin, go to Settings > Payments. In the SHOPLINE Payments section, click Account.

   

2. Go to Manage merchants > Manage payment methods.

   

3. In the Online store tab, find Affirm and click Manage.

   

4. In the Affirm public API Key section, click Copy to copy your Affirm Public API Key.

   

5. Paste the key into the Affirm settings in the Installment Information Display app. For detailed instructions, refer to the "Settings for Affirm" section in this article.

   Note: Make sure to use the Public API Key copied from SHOPLINE Payments; otherwise, installment information won’t display correctly. Use the Installment Information Display article as a guide for entering the key, and skip its key retrieval steps. Those steps are for merchants who connect Affirm with their own Affirm account.

Eligibility Requirements

Website:

• The following information must be clearly displayed:
  • Legal entity name
  • Trading name
  • Registration number
  • Business address
  • Countries of operation
  • Contact information (telephone number or email address)
• The information displayed on the website must match the details provided in the application.
• The website must also include the following policy documents:
  • Terms & Conditions
  • Privacy Policy
  • Refund Policy

Checkout Session:

• The website must have a functional checkout process.
• Customers must be able to purchase goods or services directly on the website.
• The checkout process must not redirect users to websites involving unlawful gambling, forex trading, or other restricted industries.

Fees

Payment Transaction Fees:

Other Fees: