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Migrate to SHOPLINE 迁移到SHOPLINE Pindah ke SHOPLINE Berpindah ke SHOPLINE Đồng bộ dữ liệu về SHOPLINE

Your SHOPLINE account SHOPLINE账户 Akun SHOPLINE Anda Akaun SHOPLINE anda Tài khoản SHOPLINE của bạn

Orders 订单 Pesanan Pesanan Đơn hàng

Products 商品 Produk Produk Sản phẩm

Customer 客户 Pelanggan Pelanggan Khách hàng

Marketing 营销 Marketing Marketing Marketing

Apps 相关应用 Aplikasi Apps Ứng dụng

One page shop 一页商店 One page shop One page shop Cửa hàng một trang

Setting 设置 Pengaturan Tetapan Cài đặt

Abandoned Checkouts


You can send customers the abandoned cart URL via email to remind them to complete their checkout.



Go to [Orders] > [Abandoned Checkout], click the orders you need to send notifications to.



1 . Send recovery email for abandoned checkouts

Step 1. Enter the order details page, click Send a recovery email.


Step 2. Enter the sender's email, click Preview Template to view the email style and content. Once you have confirmed the content, click Send
Screenshot_2022-04-06_at_11_11_12_PM.pngScreenshot_2022-04-06_at_11_10_34_PM.pngNote:Each abandoned checkout can only send out recovery email for 1 time within 24hours.

2. Abandoned checkout filter

You may choose the option of sending status, recovery status & number of messages sent. 



3. Today's new abandoned checkouts

This will show daily abandoned checkouts with unpaid status. You may easily manage daily abandoned checkouts in this tab and arrange to send out recovery email.


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