When you are designing your storefront in "Incognito Browsing Mode", if the system prompts "The storefront design function cannot be used normally", you can solve it via the following two method:
Method 1: Turn off your browser's "Block third-party cookies" switch in your browser
The closing method uses the Chrome browser as an example.
Step 1: Click the button in the upper right corner of the browser as shown in the image below, and click [New Incognito Window] to open a new window.
Step 2: Turn off the [Block third-party cookies] switch on the new page, and refresh the store design page after turning it off to use the store design function normally.
Method 2: Manually change your domain name
Manually change the browser domain name with ".cn" to ".com" on your browser.
For example, in the picture below, change the content of the red box to ".com".
Note: After you have changed your domain name, you will need to log in to the Shopline admin again.
Get in touch
SHOPLINE has a specialized Merchant Success Team available to assist you with any questions or issues. Please feel free to contact us via the chatbox in the lower right corner of your SHOPLINE admin panel or on the SHOPLINE official website. We are always here to support you every step of the way and help your business thrive.