TikTok: Flexible Customer Data Import for TikTok Shop Orders

Published on: April 03, 2025

Starting April 1st, 2025, we’ve made some adjustments to how orders containing customer information are handled in the Member System, Multichannel Connect, and TikTok Shop.

To give merchants more control, we've introduced an enhancement that lets you decide whether to import customer information when syncing TikTok Shop orders. This ensures greater flexibility in managing customer data while keeping operations efficient.