Flow Automation: Triggering Workflows When a Fulfillment Package Is Created – SHOPLINE Help Center

You can use the Create a fulfillment package trigger in Flow Automation to start a workflow the moment a fulfillment package is registered for an order—whether staff mark the order as shipped or your ERP syncs the shipping data. This helps automate routine operations such as sending notifications and updating metrics, so teams don’t have to manage these tasks manually.

This guide will explain when to use the trigger, how to test it end to end, and how to apply a real-world example to automate communications and updates.

Supported Actions

The following actions are supported when using the Create a fulfillment package trigger. Click on any action name to view its setup instructions:

[General] Send Email Notification
[General] Update Counter
[General] Loop Operations

Testing the Workflow

To test a workflow triggered when a fulfillment package is created, follow these steps:

From your SHOPLINE admin panel, go to Orders > Draft orders and click Create to manually add a test draft order.
Click Mark as shipped to create a fulfillment package and trigger the workflow.
Verify that the trigger works as configured in the Flow Automation app. For details on how to view flow execution results, please refer to the "How to View the Running of a Flow" section of this Help Center guide.

Example Use Case

Here is a practical example of using the Create a fulfillment package trigger to send a notification email after a fulfillment package is created:

Trigger: Create a fulfillment package trigger
Action: Send email notification