Multi-platform Store Migration: Migrating Product Categories – SHOPLINE Help Center

When migrating product data using SHOPLINE’s Multi-platform Store Migration app, the system supports migrating the Product Category field to SHOPLINE.

This article introduces the feature overview, supported platforms, setup steps, and migration rules.

Feature Overview

Product Category is a standardized classification used to organize products and support scenarios such as channel integrations and tax rules.

Different platforms may use different category taxonomies, which can result in mismatches during migration.

Supported platforms:

Shopify: Supports retrieving product categories and smart collection rules for migration
Shoplazza: Not supported at the moment

How to Migrate Product Categories

Follow these steps when performing data migration:

Log in to your SHOPLINE Admin and go to the Multi-platform Store Migration app.
Select the Products module.

Note: The product module includes both products and product classifications by default, and will automatically migrate product categories.

Start the migration task.

Notes:

The system will automatically detect and map product categories during migration.
Smart collection rules (including category conditions) will also be migrated.

Migration Rules

Please review the following rules before using this feature:

Scenario	System Behavior & Recommended Action
Product Category Mapping Rules	SHOPLINE uses the Google product taxonomy as its standard category system. For more information, please refer to this article: Google Product Category. The system matches category names from the source platform to SHOPLINE standard categories. Due to differences between category taxonomies, some categories may not be matched. If matched, the category is automatically assigned. If not matched, the product will still be migrated, but the category field will be left empty.
Product Category Update Rules	When performing migration again with Overwrite Update (with the Products module selected), product category information can be updated.
Impact of Migration Failures	If a product category cannot be matched, the product will still be migrated successfully but the category field will remain empty. Recommendation: Update the category in the source platform and run an overwrite migration again, or filter products with “No Product Category” in SHOPLINE and update them manually. If a smart collection contains an unmatched product category condition, the smart collection migration will fail. Recommendation: Update or remove the category condition in the source platform, then retry migration.

Frequently Asked Question

Q1: Why are some products missing categories after migration?

A1: This may occur due to differences between the category taxonomies of the source platform and SHOPLINE.

You may:

Export product data from both platforms and compare category fields
Update the category in the source platform and run an overwrite migration
Or filter products with “No Product Category” in SHOPLINE and update them manually

SHOPLINE uses the Google product taxonomy. You can download the full category list to help with mapping and selection.

Q2: Why did a smart collection fail to migrate?

A2: If a smart collection includes a product category condition that cannot be recognized or matched, the collection creation will fail.

It is recommended to update or remove the category condition in the source platform before retrying migration.

Q3: Can I edit product categories after migration?

A3: Yes, you can manually update product categories in your SHOPLINE Admin at any time.