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Migrating Your Shoplazza Store to SHOPLINE


With the Multi-platform Store Migration app installed, you can quickly migrate your Shoplazza store to SHOPLINE. It can assist you in migrating data from multiple modules, including products, customers, and orders.

This app also supports retaining the product Feeds of and data reporting to the Google platform, ensuring your original advertising effect and minimizing the risk of data damage of placed ads.



In This Article



Migration Process

Here are the steps you can take to migrate your Shoplazza store:

Creating an Application within the Shoplazza Store Admin

  1. Log in to the Shoplazza official website, go to Apps > Manage private apps.
    1-1-1 Shoplazza private app.png

  2. Click Create App to enter the custom app creation page.
    1-1-2 Create App.png

  3. Fill in the Private app name and Emergency developer email.
    1-1-3 App Details.png

  4. Check Read access or Read and Write permissions as needed to configure admin's permissions and click Save to start creating the app. 
    1-1-4 Permissions.png

  5. Once created, copy the Token for later use.
    1-1-5 copy token.png

Using the Multi-platform Store Migration App

  1. Go to the App Store in the SHOPLINE admin panel to install the Multi-platform Store Migration app.
  2. The app opens in a new tab after successful installation. Now we are going to authorize your Shoplazza store. Select the Shoplazza option and click the Start migration button.
    1-2-2 SHOPLIZZA.png

  3. Enter the domain name of your Shoplazza store and paste the copied token in respective fields, and click Next step.
    1-2-3 token.png

  4. Select which module(s) you want to migrate.
    • For basic module migration, you can choose to migrate data from different modules, such as customers, products, and orders. However, to migrate data of orders, you need to migrate customer and product data at the same time.
      1-2-4.1 migration scope.png

      Note: Currently, smart categorization is not supported for migrating products.
    • For GMC Feed Migration, If you are using Google Shopping Ads, SHOPLINE provides a one-click GMC Feed migration to maintain consistency in product data on GMC before and after migration, ensuring that the advertising effects established before migration remain unaffected.
      1-2-4.2 GMC.png

      • To initiate GMC Feed migration, you must select the Product migration module. 
      • You can view the Feed ID format on GMC to view the previously synchronized item ID style.
    • For Facebook Feed migration, If you have previously synchronized Facebook Feed, you need to perform Feed migration to ensure that the product data on Facebook remains consistent before and after migration and that the ad effects already placed before migration are not affected.
      1-4-2.3 Meta.png

  1. After making your selections for migration, click Start Migration to migrate the store.
  2. Once migrated, you can further optimize the store website configurations, including basic store template configuration, payment configuration, advertising pixel settings, Meta verification, sitemap submission, and Facebook Feed synchronization. Among them, the advertising Pixel settings need to remain consistent with the original platform ID.




  1. When synchronizing Feed, the original ID synchronization rules must be used. Incorrect and inconsistent rules may affect the effect of placed ads. If the product ID rule setting fails and has already been synchronized to Google Merchant Center, you can delete or keep the data and then set the correct rule again for re-migration. New data will overwrite the current data. The sales area code can be viewed on the GMC for the corresponding code of the previously loaded item ID.
  2. Repeated migration will overwrite data. For example, product A is migrated to SHOPLINE, and you  modified it in SHOPLINE. If you migrate product A again, the product A modified in SHOPLINE will be overwritten with new data. If other migration tools were used previously, such as spreadsheet import and Shopify one-click migration feature of the Products module, the Feed ID rule for previously migrated items will not take effect.
  3. After migrating the customer data from the Shoplazza store, customers need to verify the email to activate their accounts since the data come from two different systems. You can choose to send activation emails in batches. For the template of the activation email, go to Settings > Notifications.
  4. Your SHOPLINE store needs to enable phone number sign-in. Otherwise, customers who registered with only phone numbers are not able to login after your store migration. You can go to Settings > Customer account to check the configuration.




Why is the displayed quantity of migrated products inconsistent with the actual number of migrated products?

Migration of smart product categorization is not supported. The quantity of migrated products includes the quantity of products, SKUs, categories, and binding relations between products and categorization. Therefore the displayed quantity of migrated products might be different from the actual quantity. Additionally, migration of products applied with Google categorizations is not supported.

Why does the number of customers displayed in the admin panel differ from the number of migrated customers?

Because customer statistics are not updated in a real-time manner, there is a data delay of about 1.5 hours (for example, if 40,000 customer data is migrated, the total number displayed in the admin may be only 20,000, and it will take over an hour for the data to be updated and displayed correctly).

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