Get Started 开始 Mulai Mulakan Bắt đầu

Migrate to SHOPLINE 迁移到SHOPLINE Pindah ke SHOPLINE Berpindah ke SHOPLINE Đồng bộ dữ liệu về SHOPLINE

Your SHOPLINE account SHOPLINE账户 Akun SHOPLINE Anda Akaun SHOPLINE anda Tài khoản SHOPLINE của bạn

Orders 订单 Pesanan Pesanan Đơn hàng

Products 商品 Produk Produk Sản phẩm

Customer 客户 Pelanggan Pelanggan Khách hàng

Marketing 营销 Marketing Marketing Marketing

Apps 相关应用 Aplikasi Apps Ứng dụng

One page shop 一页商店 One page shop One page shop Cửa hàng một trang

Setting 设置 Pengaturan Tetapan Cài đặt

Key Points of Opening Facebook Ad account Review

Before applying for a Facebook ad account, please check your account qualifications to avoid rejection of your application:

  1. Entity Review
  2. Site Review
  3. Account opening screenshot information check
  4. Fan Page Check
  5. Other-Check list


  1. Entity review

  • Entity validity:
    • Entity is abnormal, can not open an account
    • Please renew your business license and update your account opening information on this website according to
  • Accuracy of entity information
    • Please verify the name of the entity
    • Please maintain consistency of account opening information with the business license
    • Please keep the registered address and business license consistent and simplified Chinese
    • Please keep the company's official name consistent with the business license
    • Please keep the unified social credit code consistent with the business license
    • Company name / unified social credit code (case) / registered address and business license consistent and simplified Chinese
    • Common reasons for rejection:
  • Number of entity’s account
    • A single entity can open a maximum of 5-7 Facebook e-commerce advertising account (can not check the remaining number of accounts, once the entity is rejected for the reason that account opening is full, then the quota is full)
    • If a domain name uses A entity the first time it opens an account, then subsequently the domain name can only use A entity to open an account, other entities will be rejected.
    • ③ An entity can open an account for more than one different domain name, but following the above ① and ② rules

2.Site Review

  • Site validity:
      • Common reasons for rejection:
        • Please check the validity of the product links
        • Please check the security of the website, the website domain name should use https (please make sure that the website under each category is secure)
    • Site completeness:
      • Common reasons for rejection:
  • Please improve the website construction: missing information such as About Us/Contact Us/shipping policy/return policy
      • Please improve the website construction: the information in the website and the account opening information is inconsistent (such as about us/contact us/shipping policy/return policy/privacy policy/term of service)
      • Please improve the website construction: fb jump link does not match with the promotion website; (such as the website is A, jump to non-A; or jump to shopify, jump to its own home page, jump to the promotion domain that does not match); button gray; jump link is invalid
      • Please improve the website construction: few products, should be at least 2-3 screens; please improve the website construction: incomplete categories, pictures not added, please do not have countdown, no content under some categories, no content after some button jumps, relationship between overseas domains and advertisers in the website
      • Please improve the website construction: the promotion website does not match the domain name of the website after clicking (please avoid, in case that your promotion cannot be placed)


3.Account-opening Screenshot Check

Screenshot from the website backends (store home page and domain name setting page, full-screen screenshot, visible url) and business license (need to be stamped) should be clearly visible


4. Fan page check


  • Fan page validity:
    • Common reasons for rejection:
      • Please check the posting status of all fan pages
      • Please check if all fan pages are set
  • Fan page completeness:
    • Fan page does not match the promoted website
    • Fan page does not have any content or relevant postings
    • Whether there is duplication of multiple fan pages
    • Need to adjust the promotion language: the description of the product should be authentic and valid, and should not contain exaggerated product functions
    • Need to enrich the content of the fan page: brand introduction, contact information (email, phone), address, etc.
    • Common reasons for rejection:
  1. Others Check-list

  • Promoted products and fan page information are filled in correctly:

    • Common reasons for rejection:
      • Only links of promoted products can be filled in the website, please fill in the fan page to the Facebook Page
  • Whether the scope of business in the business license matches with the website:

    • Common reasons for rejection:
    • The actual business type and the company's business license does not match - according to the business license, e-commerce is not included in it. Please verify, thanks.
  • Inconsistent with recent financial policies

    • All advertisements for financial and insurance products and services must be targeted to users in the 18+ age group
    • The loan term must be at least 91 days
    • The physical address of the company offering the product must be indicated on the landing page
    • Costs are clearly stated on the landing page of the ads, including disclosure of APR and fees 
    • Inducement that is unable to introduce the product as easy/successful/quick loans, etc., depending on the circumstances
  • Epidemic prevention supplies

  • Medical masks are currently prohibited from being placed, please adjust the relevant products
  • Prohibited products

    • Knife: kitchen utensils are fine, others are not
    • Electronic cigarettes: No
    • Drugs: No
  • Dating & social

    • For social products, when reviewing app links, the following considerations apply.
      • The core: review whether it is explicitly/implicitly "APP has the attribute of helping you find someone"
      • Content, keywords: dating/find soulmates/find girlfriend,boyfriend/ get rid of being single/ find sb who matches you and other dating elements, the above cannot
      • Pictures, scenes: male and female heterosexual chat + red heart; male and female heterosexual + like; male and female heterosexual in the same frame + red heart
    • No specific person / ID to attract users to attract users to download, will have uncertain factors
    • Copy, pictures, videos can not contain sexually implicit behaviors (same for reading catagory)
  • Whether the personal account is valid

    • Please check the status of your personal account 
  • Product link/promotion website/APP id

    • If you promote Google Play/App store, please add the product link at the website; if you only promote the official website, please delete the application number
  • APP's product links and fan pages

    • Fan page should be consistent with product link content (info/brand name/icon)