Your domain is the URL through which your customers find your online store. You can purchase a domain name on Alibaba Cloud to match your brand and link it to your SHOPLINE admin panel, to enhance customer trust in your store.

In This Article

• Resolving Your Domain
• Linking Your Domain

Resolving Your Domain

After purchasing a domain name from Alibaba Cloud, you need to resolve it in your Alibaba Cloud admin panel. Please refer to the procedures below:

1. Log in to your Alibaba Cloud account.
   
2. Open the Console page, click Domain Name to access the domain name list.
   
3. Select the domain name to be resolved and click Resolve.
   
4. Add the following two records to the resolution page and click Save to complete the domain name resolution.
   

   	Type	Name	Value	TTL (recommended)
   Record 1	CNAME	www	vip.myshopline.shop	10 minutes
   Record 2	A	@	104.17.232.29	10 minutes

   
   

   Note: The reason why you need to create two records is that we want to make sure customers can go to your store through both the URLs with and without the “www” prefix. For example, if you have the domain name of “greenlife,” then the CNAME record allows customers to access your store with ”www.greenlife.com,” while the A record allows them to access your store with “greenlife.com.”

   
   

Linking Your Domain

After resolving your domain, perform the following steps to link the domain in the SHOPLINE admin panel:

1. From your SHOPLINE admin panel, go to Settings > Domain Name.
   
2.  In the Domain section, click Manage domain.
   
3. Click the Add a domain name button.
   
4. Enter the resolved domain in the text box and click Next.
   
5. The system will prompt you if the linkage is successful. Click Complete and you will be brought back to the Domain management page.
   
6. The first linked custom domain name automatically becomes your primary domain name. You can also click Change the primary domain name, select the newly added domain, and click Save.