Guide to Connecting Your Alibaba Cloud Domain
Your domain is the URL through which your customers find your online store. You can purchase a domain name on Alibaba Cloud to match your brand and link it to your SHOPLINE admin panel, to enhance customer trust in your store.
Resolving Your Alibaba Domain
After purchasing a domain name from Alibaba Cloud, you need to resolve it in your Alibaba Cloud admin panel. Please refer to the procedures below:
- Log in to your Alibaba Cloud account.
- Open the Console page, click Domain Name to access the domain name list.
- Select the domain name to be resolved and click Resolve.
- Add the following two records to the resolution page and click Save to complete the domain name resolution.
Type Name Value TTL (recommended) Record 1 CNAME www vip.myshopline.shop 10 minutes Record 2 A @ 104.17.232.29 10 minutes
Note: The reason why you need to create two records is that we want to make sure customers can go to your store through both the URLs with and without the “www” prefix. For example, if you have the domain name of “greenlife,” then the CNAME record allows customers to access your store with ”www.greenlife.com,” while the A record allows them to access your store with “greenlife.com.”
Linking Your Alibaba Domain
Once the domain is resolved, you can return to the SHOPLINE admin panel and perform the following steps to link the domain:
- In your SHOPLINE admin panel, go to Settings > Domains. In the Domain name section, click + Add a domain.
- Enter your resolved Alibaba domain name, then follow the on-screen instructions to complete the domain binding process.
- After the domain is successfully bound, click Complete to return to the Domains page.
The first custom domain you link will automatically be set as your primary domain.
If you've added additional domains and want to change the primary one, click Switch next to the domain you want to use. In the pop-up window, select Set as primary domain, then click Switch.
Notes:
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