• Topic 主题 トピック Topic Topic
  • Sign in

Resolving and Linking Your Custom Domain on Alibaba Cloud

 

Your domain is the URL through which your customers find your online store. You can purchase a domain name on Alibaba Cloud to match your brand and link it to your SHOPLINE admin panel, to enhance customer’s trust in your store.

 

In This Article

 


 

Resolving Your Domain

After purchasing a domain name from Alibaba Cloud, you need to resolve it in your Alibaba Cloud admin panel. Please refer to the procedures below:

  1. Log in to your Alibaba Cloud account.
    1-1 ali login.png

  2. Open the Console page, click Domain Name to access the domain name list.
    1-2 domain name access.png

  3. Select the domain name to be resolved and click Resolve.
    1-3 resolve button.png

  4. Add the following two records to the resolution page and click Save to complete the domain name resolution.
      Type Name Value TTL (recommended)
    Record 1 CNAME www vip.myshopline.shop 10 minutes
    Record 2 A @ 104.17.232.29 10 minutes

    Note: The reason why you need to create two records is that we want to make sure customers can go to your store through both the URLs with and without the “www” prefix. For example, if you have the domain name of “greenlife,” then the CNAME record allows customers to access your store with ”www.greenlife.com,” while the A record allows them to access your store with “greenlife.com.”

    1-4 add records.png

 


 

Linking Your Domain

After resolving your domain, perform the following steps to link the domain in the SHOPLINE admin panel:

  1. From your SHOPLINE admin panel, go to Settings > Domain Name.
    2-1 domain name module.png

  2.  In the Domain section, click Manage domain.
    2-2 manage domain button.png

  3. Click the Add a domain name button.
    2-3 add adomain name button.png

  4. Enter the resolved domain in the text box and click Next.
    2-4 enter domain name.png

  5. The system will prompt you if the linkage is successful. Click Complete and you will be brought back to the Domain management page.
    2-5 success.png
  6. The first linked custom domain name automatically becomes your primary domain name. You can also click Change the primary domain name, select the newly added domain, and click Save.
    2-6 change primary domain.png

 

Please note the following:

  • If the resolution is unsuccessful, the linkage will fail.
    2-7 failed domain resolutin.png
  • It may take some time (up to 48 hours) for the resolution to take effect. Please be patient and try again later.

 

Have more questions? Submit a request

Comments