This article will be covering the following:
1. Settlement Form Option
Customise the additional information when customers enter settlement forms.
1. Full Name
2. Check-out custom field
If the default checkout information is insufficient, you may define additional information that should be collected or informed to customers during check-out to facilitate order fulfilment.
Field Type 1: Items that should be filled in by customers
You can set the "Restrictions on the information filled in" - Required or Not Required and "Method of filling in information" - Drop-down Box or Input box.
Field Type 2: Merchant's Notes
You can also click to modify the custom field.
Display Effect on Store's Website:
3. Check-out security and trust
The shop's payment security and after-sales guarantee information may be displayed during check-out process in order to improve customers' sense of trust.
Set the payment security message
Payment Security Information: You can customize the displayed title.
Payment security icon: You can choose the default icon or custom image to display.
Display position of payment security information: You can set the position as displayed on the product details page, in the shopping cart and on the settlement page.
"Learn about display effect":
After-sales guarantee information
You can customize the after-sales guarantee information to your customers.
Get in touch
SHOPLINE has a dedicated local support team for merchants looking for help with their issues and concerns. You can contact SHOPLINE support by reaching out to us through our live chat on your SHOPLINE admin, website, dropping us an email or WhatsApp our customer support with your queries.
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