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Resolving and Linking Your Custom Domain on NameSilo

Your domain is the URL through which your customers find your online store. You can purchase a domain that aligns your brand from NameSilo, and then resolve the domain and link it to the SHOPLINE admin panel, building customer trust in your store.

 

In This Article

  • Resolving Your Domain
  • Linking Your Domain

 


 

Resolving Your Domain

After purchasing a domain from NameSilo, you need to perform the following steps to resolve the domain in the NameSilo dashboard:

  1. Log in and go to the Domain Manager panel.
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  2. Find your domain in the list and click the blue button (manage DNS for this domain) to resolve the domain.
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  3. Edit the A type record: Leave HOSTNAME blank, enter the record value provided by SHOPLINE (104.17.232.29) in IPV4 ADDRESS, and click SUBMIT.
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  4. Delete the default A type record in NameSilo with HOSTNAME "www".
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  5. Add a CNAME record: Enter "www" in HOSTNAME. Enter the record value provided by SHOPLINE (vip.myshopline.shop) in TARGET HOSTNAME, and click SUBMIT. Adjust TTL to shorten the resolution time (e.g., 3600).
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Linking Your Domain

Once the domain is resolved, you can return to the SHOPLINE admin panel and perform the following steps to link the domain:

  1. From your SHOPLINE admin panel, click Settings > Domain Name > Manage domain.
  2. Click Add a domain, enter your third-party domain, and click Next.
  3. The system automatically verifies the resolution records. Once verified, it means you have successfully linked the domain.
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Notes:

If the linking is unsuccessful, perform the following troubleshooting:

  • Check whether the domain service provider section involves multiple records. If yes, remove irrelevant records.
  • Ensure that the record values match those provided by SHOPLINE.
  • Wait for DNS resolution to take effect, which may take a few hours. During this time, you can click Add to list to temporarily add the domain to the domain list and try linking again later.

 

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