Get Started 开始 Mulai Mulakan Bắt đầu

Migrate to SHOPLINE 迁移到SHOPLINE Pindah ke SHOPLINE Berpindah ke SHOPLINE Đồng bộ dữ liệu về SHOPLINE

Your SHOPLINE account SHOPLINE账户 Akun SHOPLINE Anda Akaun SHOPLINE anda Tài khoản SHOPLINE của bạn

Orders 订单 Pesanan Pesanan Đơn hàng

Products 商品 Produk Produk Sản phẩm

Customer 客户 Pelanggan Pelanggan Khách hàng

Marketing 营销 Marketing Marketing Marketing

Apps 相关应用 Aplikasi Apps Ứng dụng

One page shop 一页商店 One page shop One page shop Cửa hàng một trang

Setting 设置 Pengaturan Tetapan Cài đặt

Setting up tips collection

European and American markets always have the traditions of tips, so merchants can also add the tip option as they are trying to provide customers with high-quality services. This function can make merchants get to know customer's opinion about the store's website and at the same time increase the profit.


Go to the Settings in the SHOPLINE Admin panel, choose [Checkout Settings] > [Tips], tick "Show tipping options at checkout", then there will be the detailed setting options for tips.Screenshot_2022-04-11_at_11_35_47_AM.png



Set the Tip Display

Tick both "Show tipping options at checkout" and "Show tipping options to all customers" so that the tip details are displayed to all customers. Else tipping details will only be displayed to customers who choose to add a tip.

Tip Display in the Store's Checkout Page:


Setting options for Tip

Merchants can set their desired percentages of tips for customers to choose, all the settings will be displayed in the page with maximum of three tipping options:



When customers checkout, the system will automatically calculate the tips based on the total basket value, excluding shipping fees.

Customers can also customize their tips, then click "Update tip".


Once confirmed, the tipping amount will be reflected in the subtotal as "Tip".


Custom Tip Display Message

You can tick "Custom Tip Display Message" to custom your desired texts, and click "Learn about display effect" to view the layout of information. Once you have filled in custom display content, click "Update". If your store is configured for multiple languages, you can click Automatic Translation, the system will translate the content into other languages.


Once you have entered custom tip contents, please click "Update", then the system can save your settings. If your store configures multiple languages, you can click Automatic Translation, the system will translate the content into other languages.


Displayed Effect in Store's Website:mceclip9.png



Get in touch

SHOPLINE has a specialized Merchant Success Team available to assist you with any questions or issues. Please feel free to contact us via the chatbox in the lower right corner of your SHOPLINE admin panel or on the SHOPLINE official website. We are always here to support you every step of the way and help your business thrive.



Have more questions? Submit a request