Error HTTP 404 will show on the webpage that customers are viewing when the web page does not exist, or when the URL of the original page is unavailable. If your URL has been changed, customers will not be able to access the non-existent web page, and the system will return a 404 error page message. Contents on the web page will not be successfully queried by search engines.
In order to make customers shop smoothly on your updated store website, you can activate this feature to direct the error 404 webpages to your store homepage.
In order to make customers shop smoothly on your updated store website, you can activate this feature to direct the error 404 webpages to your store homepage.
Step 1
Go to [Settings] > [Domain name]. Scroll down to "Page of error 404".
Step 2
Select one of the options in the drop-down menu:
- Stay on the 404 error page
- Transfer the URL automatically to the home page of the shop
The system will save the changed settings automatically.
Get in touch
SHOPLINE has a specialized Merchant Success Team available to assist you with any questions or issues. Please feel free to contact us via the chatbox in the lower right corner of your SHOPLINE admin panel or on the SHOPLINE official website. We are always here to support you every step of the way and help your business thrive.
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