Guide to Connecting Your Tencent Cloud Domain

Your domain is the URL through which your customers find your online store. You can purchase an unregistered domain name on Tencent Cloud that aligns with your brand and link it to your SHOPLINE admin panel, so as to bolster customer trust in your store.

Resolving Your Tencent Cloud Domain

Once you have purchased a domain name from Tencent Cloud, you need to resolve it in your Tencent Cloud admin panel. Please follow the steps below:

1. Log in to your Tencent Cloud account and open 控制台 (Console).
   
2. Click 域名注册 (Domain registration) to access the domain name list.
   
3. Select the domain name to be resolved and click 解析 (Resolve).
   
4. Add the following two records in the resolution page and save to complete the domain name resolution.
   

   	Type	Name	Value	TTL (recommended)
   Record 1	CNAME	www	vip.myshopline.shop	10 minutes
   Record 2	A	@	104.17.232.29	10 minutes

   
   

   Note: The reason why you need to create two records is that we want to make sure customers can go to your store through both the URLs with and without the “www” prefix. For example, if you have the domain name of “greenlife,” then the CNAME record allows customers to access your store with ”www.greenlife.com,” while the A record allows them to access your store with “greenlife.com.”

   
   

Linking Your Tencent Cloud Domain

Once the domain is resolved, you can return to the SHOPLINE admin panel and perform the following steps to link the domain:

1. In your SHOPLINE admin panel, go to Settings > Domains. In the Domain name section, click + Add a domain.
   
2. Enter your resolved Tencent Cloud domain name, then follow the on-screen instructions to complete the domain binding process.
   
3. After the domain is successfully bound, click Complete to return to the Domains page.
   
   

The first custom domain you link will automatically be set as your primary domain. 

If you've added additional domains and want to change the primary one, click Switch next to the domain you want to use. In the pop-up window, select Set as primary domain, then click Switch.