The Live View shows the geographic location and real-time data of customers placing orders. With this feature, you can instantly view the store's transactions and customer behavior in the store. You may adjust your promotion strategy based on the performance during traffic peaks and ongoing campaigns.
You may drag the map to reposition it, use the [+] and [-] buttons to zoom it in or out or click Full Screen to only show the live view on your screen.
Instructions
Go to Admin panel > Analytics > Live View.
Country/Region distribution
In this section, you can view the sessions and their location in the past 10 minutes.
The green dots represent recent sessions on the map, while the blue dots represent orders. You can interact with the map to get session and order information. Hover over a dot to see information about the particular session or order.
Metrics on Live View:
|
Metrics |
Description |
|
Number of visitors |
The number of active visitors to your online store in the last 10 minutes. Visitors need to view the page or click a button to stay active. |
|
Today's Sessions |
The sessions so far starting from 00:00 today. |
|
Store Session per Minute |
Sessions in the last 10 minutes. Each column shows the session in 1 minute. The column on the right shows the active session of the current minute. If a visitor is active every minute, that session will appear in each column. |
|
Sales |
Sales in the last 10 minutes. |
|
Today sales |
Sales so far starting from 00:00 today. |
|
Orders |
The order volume in the last 10 minutes. |
|
Today orders |
The order volume so far starting from 00:00 today. |
|
Live View of Customer Behavior |
The number of visitors who visited your online store in the last 10 minutes and have added a product to a cart, entered the checkout process or made a purchase.
|
Get in Touch
SHOPLINE has a specialized Merchant Success Team available to assist you with any questions or issues. Please feel free to contact us via the chatbox in the lower right corner of your SHOPLINE admin panel or on the SHOPLINE official website. We are always here to support you every step of the way and help your business thrive.
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