Get Started 开始 Mulai Mulakan Bắt đầu

Migrate to SHOPLINE 迁移到SHOPLINE Pindah ke SHOPLINE Berpindah ke SHOPLINE Đồng bộ dữ liệu về SHOPLINE

Your SHOPLINE account SHOPLINE账户 Akun SHOPLINE Anda Akaun SHOPLINE anda Tài khoản SHOPLINE của bạn

Orders 订单 Pesanan Pesanan Đơn hàng

Products 商品 Produk Produk Sản phẩm

Customer 客户 Pelanggan Pelanggan Khách hàng

Marketing 营销 Marketing Marketing Marketing

Apps 相关应用 Aplikasi Apps Ứng dụng

One page shop 一页商店 One page shop One page shop Cửa hàng một trang

Setting 设置 Pengaturan Tetapan Cài đặt

Package subscription and points (advertising commission payment)

1.Smart Ads plan introduction

2.Subscribe, upgrade, or renew your Smart Ads plan

3.Subscription and product points (credits)


1. Smart Ads Plan Introduction

When you first use Smart Ads, we will offer you a 21-Day Free trial to experience our featured functions. You could also choose the following pricing plan as your need. 


Note:Commission need to be paid with product points


2 Subscribe, Upgrade, or Renew Your Smart Ads Plan

How to Subscribe to Smart Ads?

Step 1 Choose a plan, sign the user agreement

Choose a Smart Ads plan, click the Purchase button, view and sign the user agreement. If you need to purchase the Enterprise plan, click Contact Us, our merchant success team will contact you.


Step 2 Pay for your plan

After you sign the agreement, you will enter into the payment page. 

If you payment fails, you could retry it or contact customer service.

When you finish the subscription, you could continue to top up product points. ( Product points will be used to pay for your commission.)


Upgrade or Renew Smart Ads Plan

  • If you need to upgrade or renew your plan, please click the subscription status button on the up right corner of the page, enter into the My Plan page to Renew or Upgrade or your plan.
  • Please pay attention to your plan's expiration date and renew it in time. 
    • You may check/ close your campaign but might not be able to create new campaigns or change account settings within 14 days after your plan has expired. 
    • You will not be allowed to view/ close campaigns but can only disconnect your ad assets 14 days after your plan has expired.



3.  Subscription and Product Points

3.1 Why do you need to purchase product points?

[Novice], [Basic], [Standard] and [Enterprise] plans come with different commission ratios. When you generate ads spending through Smart Ads, Smart Ads will charge commission according to the spent commission ratio of your subscription package, and the commission will be deducted from product points.



3.2 How do you buy points?

After entering Smart Ads, you can click the [Package Management] button at the top of the page to enter the purchase page where you can buy points.


Step 1: Click the [Package Management] button



Step 2: Click Buy Points


3.3. Time setting

All time settings in Smart Ads are based on [UTC+8]

1. Effective time and validity period of the package

  • After you subscribe to any package, it will be valid for 30 days.
  • The effective time zone of the package is calculated according to [UTC+8]. The effective time starts from the day you purchase the package.

For example:

  • If you are a Chinese merchant who purchased the [Standard] plan on  at 14:00 July 6, 2022, and the package would be  valid from: July 6th, 2022, 14:00-August 4th 2022 24:00  [UTC+8] .
  • If you are a Thai merchant who purchased the [Standard] plan at 23:01 on July 6, 2022, and the package is valid from: July 7, 2022 00:01-August 2022 24:00 on the 5th  [UTC+8].


2. Time for points deduction

  • If you have ads spending, Smart Ads will charge the commission on the next day of your advertising consumption and the calculation time of [this day] and [next day] is also based on the timez zone [UTC+8].

For example:

  • If you are a Chinese merchant and you have advertising consumption from 00:00-24:00 on July 6, 2022, Smart Ads will charge the commission on 0:00-24:00 July 7, 2022 [UTC+8].
  • If you are a Thai merchant and you generate advertising consumption from 00:00-24:00 on July 6, 2022, Thailand time, then Smart Ads will charge the commission on 0:00-24:00 July 7, 2022  [UTC+8]. (However in Thailand, the time is from 23:00 on July 5, 2022 to 23:00 on July 6, 2022).