This article introduces the plan subscription and points system of Smart Ads, and how to use points to pay for transaction fees from ads. Merchants and advertisers can select flexibly from the plans available for subscription on this platform based on their demands to get specific advertising services and benefits.

Introduction to Plans

When you use Smart Ads for the first time, you can choose Start free trial to experience its features, or directly purchase a plan according to your requirements.

Note: Product points should be used to pay for transaction fees from ads.

Subscribing, Paying, and Upgrading Your Plan

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Subscription

Click Choose plan to purchase it In the pop-up window, click to view and sign the user agreement. To purchase an Enterprise plan, click Contact us, and our Merchant Success team will contact you.

Payment

After you sign the agreement, you will enter into the payment page to complete your purchase.

If you encounter any issues during payment, try again later or contact us.

Note: After purchasing a plan, you can proceed to buy points to pay fees for using Smart Ads.

Renewal and Upgrade

Click the plan status button in the upper right corner of Smart Ads pages to enter My plan page and click Renew or Upgrade to renew or upgrade your plan.

Please pay attention to your plan’s expiration date and renew your plan accordingly. Within 14 days (included) after your plan has expired, ads in service are not affected, and you can manage these ads as usual. However, except for disconnecting account(s), creating new ads or changing account settings are not allowed. After the 14-day period, all ad management actions are not allowed, and you can only disconnect your account(s) at this point.

Plans and Points

Novice, Basic, Standard, and Enterprise plans come with different commission ratios. When you generate ads spending through Smart Ads, Smart Ads will charge transaction fees according to the spent commission ratio of your subscription plan. Transaction fees will be deducted from product points.

To buy points, click the plan status button in the upper right corner of Smart Ads pages to enter My plan page and click the Buy points button.

Key Notes on Plans and Points

In Smart Ads, all time settings are based on [UTC+8].

Effective Time and Validity Period of Plan

A plan is valid for 30 days. The effective time is calculated based on [UTC+8] from the date of purchase. Namely, this date is the first day of the 30-day validity period.

For example,

if a Chinese merchant purchased a Standard plan at 2:00 PM on July 6, 2022 (local time), the plan would be valid from 2:00 PM on July 6, 2022 to 12:00 PM on August 4, 2022 based on [UTC+8].
If a Thailand merchant purchased a Standard plan at 11:01 PM on July 6, 2022 (local time), the plan would be valid from 00:01 AM on July 7, 2022 to 12:00 PM on August 5, 2022 based on [UTC+8].

Time for Points Deduction

According to Points Recharge and Refund, if you have ads spending, you will be charged a specific percentage as transaction fees on the next day of your advertising consumption, and the calculation time of this day and the next day is also based on [UTC+8].