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Setting up PayPal

PayPal is a payment system that allows payments through credit or debit cards, PayPal balances, or credit. When you create a SHOPLINE store, you are able to authorise your PayPal account in one click. 

If you do not have a PayPal account yet, you can create a PayPal account to accept online payments immediately from any incoming transaction. 

When authorising, you can specify another PayPal account to receive payments if you already have a different one.

To use PayPal in your store, you need a Business PayPal account. Most functions and tools provided by PayPal for business owners are only available on business accounts.

Third-party payment provider commission fees:

Plans

Commission fees

Starter

2%

Essential

0.8%

Standard

0.4%

Premium

0.2%

 

For third-party payment providers, SHOPLINE will charge a small, nominal commission in addition to the transaction fees.

 

Once you have connected PayPal to your SHOPLINE store, you will be charged a transaction fee of 3.9% + a fixed fee of SGD$0.50 as well as a commission fee for all payments processed through the platform. 

For example, if you are on the Essential plan and a customer makes a $100 payment, the fees will be calculated as $3.90 + SGD$0.50 for the transaction fee and $0.80 for the commission fee, for a total of $5.20.

 

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Setting up PayPal

To enable PayPal payment in your SHOPLINE store:

  1. From your SHOPLINE admin, go to Settings > Payments.

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  2. Under PayPal, click on one-click to authorise/register.

  3. Link your PayPal account to SHOPLINE.

That’s it. PayPal is now enabled as a payment method at your store checkout.

 

Types of third-party payment providers integrated with SHOPLINE:

Payment providers

Rates

Omise

From 0.8%

Stripe

3.4%

PayPal

3.9%

FavePay

2.3%

 


 

FAQ

Where can the PayPal quick payment button be placed?

SHOPLINE allows you to set PayPal quick payment in multiple locations, which mainly include a product details page, large shopping cart, small shopping cart, and checkout page. In addition, as the checkout steps are set up differently in the backend, the checkout page will display it in two different ways. 

  • Standard style - three-page checkout
  • Single page style - single page checkout

 

What currencies does PayPal support?

PayPal supports multiple regions and currencies, covering most transactions around the world; please note that some currencies are conditional account currencies, meaning they are only available to PayPal accounts in certain areas, and here is the link to view currencies supported by PayPal: https://developer.paypal.com/docs/api/reference/currency-codes/.

 

I have a PayPal personal and enterprise account, which one should I register?

Both PayPal personal accounts and enterprise accounts support payment binding. For reasons such as risk control, the binding rules of PayPal may be different for different account types. Learn more on the difference between Personal and Business accounts.

 


 

Get in Touch

SHOPLINE has a specialized Merchant Success Team available to assist you with any questions or issues. Please feel free to contact us via the chatbox in the lower right corner of your SHOPLINE admin panel or on the SHOPLINE official website. We are always here to support you every step of the way and help your business thrive.

 


 

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