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Setting Up Credit and Debit Card Payments

If you are not using SHOPLINE Payments and want to enable credit and debit card payments, you can choose from a variety of third-party payment service providers. Each store can only have one provider active at a time.

SHOPLINE supports two types of card payment service providers: direct providers and external providers. Direct providers can be activated instantly, while external providers require the installation of a credit card application. Regardless of which provider you choose, customers can complete purchases directly on your online store without being redirected to a third-party checkout page.

When customers use a third-party provider's payment method to purchase products from your store, trade fees may apply. The specific rates are determined by the third-party provider.

 

 

What is a Payment Service Provider?

A payment service provider (PSP) is a transaction support platform operated by an independent third-party organization that has established contracts with major domestic and international banks and card networks. Well-known PSPs include Adyen, Stripe, PayPal, and Airwallex. These providers offer the infrastructure and credibility required to process online payments securely—such as accepting common credit and debit card payments and handling payment authorization and settlement.

In transactions handled by a third-party payment provider, customers can select products and pay using a payment method supported by the provider (for example, a credit or debit card). Once the payment is received, the provider notifies you to proceed with shipping. After customers receive and inspect their items, the provider releases the payment to your account.

 

 

Adding a Payment Service Provider

This section outlines the steps to add a payment service provider for processing credit and debit card payments, whether directly integrated or through an external application.

Note: Each store can only have one active payment service provider at a time. Activating a new provider will automatically deactivate the current one.
  1. From your SHOPLINE admin panel, go to Settings > Payments.
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  2. Under More payment settings, go to the Credit or debit card section and click Select service provider.
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For Direct Providers (e.g., Adyen):

To add a direct payment service provider:

  1. On the Credit or debit card page, find and click the provider you want to use (e.g., Adyen).

    Note: Configurable providers are listed alphabetically. Non-configurable providers appear below them in the same order.

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  2. Enter the required credentials, including merchantAccount, apiKey, clientKey, and hmacKey. Also, select the supported card types.
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  3. Click Add Adyen to activate the provider.
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For External Providers (e.g., DigiTop):

To add an external payment service provider:

Note: External providers require you to install and configure an app before activation.
  1. On the Credit or debit card page, find and click the provider you want to use (e.g., DigiTop).
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  2. Click Install to install the application.
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  3. Click Authorize and install to grant data permissions to the provider.
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  4. Once installed, select the desired bank card types and click Add to enable the payment service.
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Editing a Payment Service Provider

To edit a third-party payment method you’ve added:

  1. Go to the Credit or debit card section and click the payment method you want to modify.3.1_EN.png
  2. On the method settings page, you can update the necessary information or click Deactivate [payment] to disable the payment service provider.
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