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Enabling Apple Pay as a Checkout Option

SHOPLINE makes it easy to integrate Apple Pay, offering your customers a faster and more secure checkout experience. With Apple Pay, customers can complete purchases with a simple tap and authentication using Touch ID or Face ID, eliminating the need for manual card entry. Plus, there are no additional fees for using Apple Pay beyond standard transaction fees.

This article guides you through enabling Apple Pay and outlines the necessary requirements.

 

 

Requirements for Enabling Apple Pay

To successfully enable Apple Pay for your store, you must meet the following requirements:

  • Add a Supported Payment Provider: Integrate a payment provider that supports Apple Pay with your SHOPLINE store.
  • Enable Apple Pay as a Checkout Button: Activate Apple Pay as a checkout button option in your SHOPLINE admin panel.
  • Adhere to Apple Pay's Guidelines: Ensure your business complies with Apple Pay's Acceptable Use Guidelines.
  • Customer Device Compatibility: Customers must use Safari on a compatible Apple device to make payments.

 

Setting Up Apple Pay in SHOPLINE

To enable Apple Pay, complete the following settings in your SHOPLINE admin panel:

  • Add a Supported Payment Provider: Go to Settings > Payments to configure. Currently, only SHOPLINE Payments and Stripe are supported. For detailed instructions, refer to the "About SHOPLINE Payments" and "Other Payment Methods" guides.
  • Enable Apple Pay as a Checkout Button: Go to Settings > Checkout Settings > Checkout button. Check the box to enable Apple Pay as a checkout option on the product detail page, shopping cart page, and checkout page. For detailed instructions, refer to "Boosting Sales with One-Click Checkout Buttons."

 

 

Frequently Asked Questions

 

  1. Does Apple Pay support discount codes?

    Yes, Apple Pay supports discount codes. Customers can use them with Apple Pay to enjoy various promotions.

  1. Can the style of the Apple Pay button be customized?

    The Apple Pay button style follows your store's theme settings, ensuring visual consistency.

  1. Why is the Apple Pay option not displayed on the store page?

    This could be due to several reasons:
    • Payment Provider: Ensure a supported payment provider (SHOPLINE Payments or Stripe) is added and Apple Pay is enabled.
    • Checkout Button Settings: Verify that Apple Pay is enabled as a checkout button option on the relevant pages.
    • Browser Compatibility: Apple Pay primarily supports Safari. If customers use other browsers, the Apple Pay button may not be displayed.
    • Device Compatibility: Ensure customers are using compatible Apple devices (iPhone, iPad, Apple Watch).
    • Mini shopping cart is set up: If your store uses a mini shopping cart, express payments are temporarily not supported.

  1. Why is there no response when clicking the Apple Pay button?

    If your customer is using a supported MacBook, ensure the lid is open. Apple Pay may not respond in clamshell mode.

  1. What markets and currencies does Apple Pay support?

    Apple Pay can be used as long as your store's country and currency settings are supported and the customer's Apple Pay account supports cross-border transactions.

  1. How does Apple Pay work for different shipping scenarios?

    Apple Pay supports shipping, local pickup, and in-store pickup. However, express checkout with Apple Pay is currently not supported if local pickup or in-store pickup requires collecting the customer's phone number.

  2. Are there any restrictions on the supported credit cards?

    The supported credit cards depend on your payment provider. If your provider doesn't support the cards in the customer's Apple Pay wallet, they won't be able to use Apple Pay.