Orders Overview

The Orders module serves as the central hub to manage the orders customers placed. With an e-commerce-first design, it streamlines the fulfillment process to ensure your operations are efficient, accurate, and effortless.

Managing Orders

The order list provides a comprehensive snapshot of each order. At a glance, you instantly determine the order's current status, its origin (e.g., sales channel), the payment method used, the fulfillment progress, and more. You have the full flexibility to customize your table to suit your preferences, such as rearranging columns for easier access to the data most relevant to you. There is more. Make good use of the search bar, filters, and tabs to help you better locate and manage your orders.

Fulfilling Orders

Each order’s details page is designed for simplicity and clarity, featuring card representation of key actions and clear timeline of order history. You can learn all the essential information and fulfillment tasks like confirming payments, shipping items, processing returns, issuing refunds, or canceling orders are intuitive and efficient. To safeguard your transactions, SHOPLINE offers the fraud analysis feature, which flags orders with a higher likelihood of malicious activity, ensuring your business stays secure.

Sending Notifications

Maintaining visibility throughout the order fulfillment process reassures customers that their needs are being addressed. You can customize email notifications for every stage of the order journey, keeping your customers informed and engaged.

Learn more about orders.