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Duplicating Sales Channel Products to Your SHOPLINE Store

Multichannel Connect offers a convenient solution for duplicating products from external channels into your SHOPLINE store. By automating the product creation process, you can significantly reduce manual effort and ensure data consistency. 

This guide provides step-by-step instructions on how to duplicate channel products to SHOPLINE, enabling you to synchronize and manage your products across multiple sales channels.

 

 

Duplicating Channel Products to SHOPLINE

To duplicate products from external channels to your SHOPLINE store, follow these steps: 

Notes: 
  • Only unconnected products can be duplicated to SHOPLINE. Any products that have already been connected will be skipped.
  • To prevent errors, ensure that your channel products have unique, non-empty SKU values. Duplicated or blank SKUs will cause the duplication to fail.

 

  1. Open the Multichannel Connect app and go to Products. In the Channel products tab, select the channel from which you want to duplicate products.
    1.1.png
  2. Select the products that you would like to duplicate, and click Duplicate to SHOPLINE in the upper panel.
    mcc_product duplication_1_en.png
  3. In the subsequent pop-up, choose the SHOPLINE location where these products will be added, and click Confirm.
    mcc_product duplication_2_en.png
  4. Wait for the duplication to complete. Successfully duplicated products will be automatically connected to your SHOPLINE products and set to the Inactive status by default.
    1.4.png

After duplication, you can manage the products in the Products section of your SHOPLINE admin panel.

 

 

Reviewing Product Duplication Tasks

To track progress and review the results of your product duplication tasks:

  1. Go to the Products section in Multichannel Connect and click Task Center in the top-right corner.
    2.1.png
  2. In the pop-up window, use the filters to locate your product duplication tasks.
    2.2.png
  3. Review task details, including progress, start time, end time, and result report, for insights into the duplication process.
    2.3.1.png

If any products failed to duplicate, check the Result column and click Check the failure reason to identify issues and re-duplicate them.
2.3.2.png

 

Setting Up Automated Product Duplication

To simplify your workflow and eliminate repetitive manual tasks, you can enable automatic product duplication for your selected channel stores. Once activated, any unconnected products in these channels will be automatically copied to your designated SHOPLINE store at a scheduled time each day. Follow these steps to configure the feature:

  1. In your Multichannel Connect app, go to Settings > Product settings.
    3.1.png
  2. In the Product duplication section, click Rule settings.
    3.2.png
  3. Select the stores you want to include in the automatic duplication process and specify the SHOPLINE locations where the duplicated products should be added.
    3.3.png
  4. After configuring the desired stores, click Save.
    3.4.png
  5. Return to the Product duplication section and toggle the switch to enable the feature.
    3.5.png
Note: If the designated SHOPLINE store location is deactivated or deleted, please update it promptly to avoid duplication errors.