Accepting Payments with Tap to Pay on SHOPLINE POS (Android)

Enabling Tap to Pay in SHOPLINE Payments

Once you’ve confirmed your region, payment setup, and device compatibility, the next step is to enable Tap to Pay within your SHOPLINE Payments settings. Follow the steps below to activate Tap to Pay for your POS system:

1. From your SHOPLINE admin panel, go to POS > Settings > Payments.
   
2. In the SHOPLINE Payments section, click Account to access the POS SHOPLINE Payments account center.
   
3. Navigate to Manage merchants > Manage payment methods, then click Bind a store in the top right corner.
   
4. In the list of payment methods, check Tap to Pay.
   
5. At the bottom right of the setup page, check the box to agree to the Privacy Policy and Terms of Service, then click Submit.
   Once enabled, the activated Tap to Pay method will appear on the Manage payment methods page.
   
6. Return to the POS Payments settings page and click Settings in the SHOPLINE Payments section.
   
7. On the Supported payment type list, check Tap to Pay and click Update.
   

Activating Tap to Pay on Android

After enabling Tap to Pay in SHOPLINE Payments, you'll need to activate the feature on your POS mobile device. If you’re using an Android device, follow the steps below to complete the setup:

1. Open the SHOPLINE POS app on your Android device and tap the hamburger icon in the upper-left corner.
2. Navigate to Setting > Register settings > Payment management. Under Integrated payment, tap Tap to Pay. 
3. The system will automatically check the following and display prompts if any requirements aren’t met:
   • Whether Tap to Pay is activated in the Admin. If prompted, refer to Enabling Tap to Pay in SHOPLINE Payments for the activation process.
   • Whether the built-in NFC feature is supported. If not, please switch to a supported device. 

4. If all requirements are met, you’ll be directed to the Use environment test report page. Follow the prompts to:
   • Upgrade your Android version if the current version is not supported.
   • Enable the NFC feature if it is not already activated.
   • Enable a System screen lock password to prevent unauthorized use.
   • Enable automatic date and time settings to ensure secure payments.
   • Disable Developer mode.

You have now completed the activation process. Please run a test payment to ensure Tap to Pay is functioning correctly.

Accepting Payments with Tap to Pay on Android

Once Tap to Pay is enabled and set up on your device, you can start accepting contactless payments directly through the SHOPLINE POS app. Follow the steps below to complete a sale using Tap to Pay: 

1. In the SHOPLINE POS app, add products to the cart by scanning barcodes or by browsing and selecting items from the product list. Then, tap Pay to proceed.
2. On the payment screen, select Tap to Pay as the payment method.
3. The device will prompt the customer to tap their card, smartphone, or smartwatch on the screen or the back of the device (depending on the model).
4. Please wait for the Done animation to appear, indicating that the payment was successful and the transaction is being processed.
5. Choose to add customer information or notes, and select whether to print the receipt or send it via email, SMS, or WhatsApp. When finished, tap Complete.

The order will be saved automatically in your Orders section and reflected in your SHOPLINE Payments transaction records.

If payment fails:

• Ask the customer to try tapping again or use a different contactless method.
• Confirm that your internet connection is stable.
• If the issue persists, try restarting the SHOPLINE POS app or select another payment method to complete the transaction.