Reducing Market Price Changes with Exchange Rate Fluctuation Protection (Limited Access)

When you use Dynamic rate across multiple markets, product market prices may change as exchange rates update. If exchange rates fluctuate frequently within a short period, the prices shown on product detail pages, advertising platforms, or third-party tools may become inconsistent. This may affect ad review or campaign stability.

To help reduce this impact, SHOPLINE provides Exchange rate fluctuation protection. You can set a fluctuation threshold for countries or regions in a market. SHOPLINE uses this threshold to determine whether the currently active exchange rate for price calculation should be updated. This helps reduce frequent market price changes caused by minor exchange rate movements.

Platform Exchange Rate and Currently Active Exchange Rate

When using exchange rate fluctuation protection, you may see the following exchange rate information:

• Currently active exchange rate
  The exchange rate currently used to calculate product market prices for the country or region. After exchange rate fluctuation protection is enabled, this rate remains unchanged as long as the fluctuation in the platform exchange rate does not exceed your threshold. Product market prices will not be updated for minor exchange rate changes.
  When the fluctuation exceeds your threshold, SHOPLINE updates the currently active exchange rate to the latest platform exchange rate and recalculates the corresponding product market prices.
• Platform exchange rate
  The reference exchange rate currently used by SHOPLINE. SHOPLINE updates platform exchange rates regularly and shows their recent 24-hour fluctuation to help you decide whether your threshold needs to be adjusted.

After you turn on View platform exchange rates, you can view the platform reference rates and their recent 24-hour fluctuation. If the market base currency is different from the store settlement currency, two reference rates are shown. If they are the same, only one reference rate is shown.

When Exchange Rate Fluctuation Protection Applies

Exchange rate fluctuation protection applies only to countries or regions using Dynamic rate. If the market uses Fixed rate, this setting will not be available.

If a market includes multiple countries or regions, you can set different fluctuation thresholds for each country or region. You can also set or clear thresholds in bulk.

How Exchange Rate Fluctuation Protection Works

After exchange rate fluctuation protection is enabled, SHOPLINE compares the platform exchange rate with the currently active exchange rate and determines whether to update product market prices based on your threshold.

• If the fluctuation is less than or equal to your threshold, the currently active exchange rate will not be updated, and product market prices will remain unchanged.
• If the fluctuation is greater than your threshold, SHOPLINE updates the currently active exchange rate to the latest platform exchange rate and recalculates product market prices based on the new rate.

This helps prevent minor exchange rate changes from immediately affecting product prices. Prices are updated only when the exchange rate movement exceeds the threshold you set.

Example: Your store currency is USD, and you enable exchange rate fluctuation protection for the following countries or regions:

Configuring Exchange Rate Fluctuation Protection (Limited Access)

1. Go to Settings > Markets and select the market you want to configure.
2. Click Products and pricing.
3. In the Exchange rate strategy section, click Enable exchange rate protection.
4. In the pop-up window, enter the fluctuation threshold for the corresponding country or region.
5. Click Complete to save the setting.

The threshold is set as a percentage. It supports up to two decimal places and must be less than 100%. If the threshold is set to 0 or left blank, exchange rate fluctuation protection is not enabled for that country or region.