Getting Started with SHOPLINE Apps

SHOPLINE Apps extend your store's capabilities with additional tools and features for different business needs. You can use apps to support areas such as marketing, customer engagement, store operations, product management, and sales.

This guide introduces SHOPLINE Apps and explains how to find, evaluate, and install apps for your store.

Understanding SHOPLINE Apps

Apps add capabilities to your SHOPLINE store beyond its standard features. Depending on your business needs, you can use apps to streamline store operations, enhance the shopping experience, connect with external services, or support additional sales and marketing activities.

Apps available to your store may include:

• SHOPLINE-developed apps: Apps developed and maintained by SHOPLINE.
• Third-party apps: Apps developed by external developers or service providers and integrated with SHOPLINE.

Each app has its own features, requirements, pricing, and availability. Before installing an app, review its details to make sure it meets your business needs.

Finding Apps

You can browse and discover apps in the SHOPLINE App Store. Apps are organized to help you find solutions for different business needs, such as marketing, store design, order management, and customer engagement.

When you find an app you're interested in, open its app details page to learn more before installing it.

Depending on the app, the page may provide information such as:

• Key features and use cases
• Pricing and available plans
• Developer information
• Required permissions
• Supported languages or regions
• Installation or usage requirements
• Support information

Review this information to determine whether the app is suitable for your store.

Understanding App Availability and Requirements

Not every app or app feature is available to every SHOPLINE store. Availability may depend on factors such as:

• Your SHOPLINE plan
• Your store's country or region
• Your store configuration
• The sales channels or SHOPLINE features enabled for your store
• Requirements set by the app developer

Some apps may also require you to have an account with an external service or complete additional configuration before you can use them.

Check the app details and requirements before installing it.

Understanding App Permissions and Data Access

Apps may require access to certain store information or SHOPLINE features to provide their functionality. For example, an app may need access to products, orders, customers, or other store data related to the services it provides.

During installation, review the permissions requested by the app and make sure you understand what information or features it can access.

For third-party apps, you should also review the developer's applicable terms and privacy policies when necessary.

Understanding App Pricing

Pricing varies by app. Depending on the app, it may be:

• Free to use
• Available through a paid subscription
• Offered with multiple plans or pricing tiers
• Subject to usage-based or other charges

Some apps may also offer a free trial.

Review the pricing information and applicable charges before installing or subscribing to an app. If the app uses an external billing service, additional billing or cancellation terms may apply.

Installing an App

Once you've found an app you want to use:

1. Open the app's details page to review its features, pricing, ratings, and other relevant information.

2. Click Install.

   

3. On the authorization page, review the permissions the app requests to access your store data.

4. Read the app's privacy policy, select the checkbox to confirm your agreement, and click Authorize and install

   

5. Once installation is complete, the app opens in your SHOPLINE admin. Follow the app's instructions to complete any required setup.

Setup requirements vary by app. Depending on the app, you may need to configure settings, connect an external account, select products, or enable specific features before you can start using it.

Once installed, you can access and manage the app from your SHOPLINE admin. For more information, refer to "Managing Apps in Your SHOPLINE Store."