Managing Your Store on the SHOPLINE App
SHOPLINE APP enables you to manage your online store anytime, anywhere. You can view store data analysis and live streaming, manage products and orders, and make live chat, etc. in the app.
Downloading the App
You can download the app by scanning the QR code below.
Logging in to Your SHOPLINE App
Two-step verification for your account now supports authenticator apps and recovery codes, in addition to your account contact email or phone number, when logging in to the SHOPLINE app. However, you can only set up the authenticator app method from the SHOPLINE admin panel (web); once it's set up, you can use it to log in to the SHOPLINE app. For setup and login steps, see "Setting Up Account-Level Two-Step Verification" in the "Logging in to Your SHOPLINE Account" guide.
| Note: To keep your account secure, SHOPLINE may require you to update the app to its latest version before you can continue using it. If you're on an outdated version, you'll see an update prompt when you open the app. |
Viewing Store Data Analysis
You can view store data analysis and real-time customer data in the app to help you better identify problems in the operation process.
Conducting and Managing Live Streams
In the app, you can realize live streaming and interaction via Facebook and Instagram. It supports live streaming (e.g., keywords), sending warm-up live streaming posts, viewing the live data panel and all lists of live streaming, and managing live messages and orders.
Interacting with Customers via Live Chat
In the app, you can make real-time replies to customers and chat with customers on the online store, Facebook, Instagram, Line, and other platforms.
Managing Products and Orders
You can operate products quickly, detect changes in order status, and take actions timely.
Adding Discounted Products
In the app, you can readily create activities based on needs and apply them. With the app, you can better manage merchants’ activity settings.