Get Started 开始 Mulai Mulakan Bắt đầu

Migrate to SHOPLINE 迁移到SHOPLINE Pindah ke SHOPLINE Berpindah ke SHOPLINE Đồng bộ dữ liệu về SHOPLINE

Your SHOPLINE account SHOPLINE账户 Akun SHOPLINE Anda Akaun SHOPLINE anda Tài khoản SHOPLINE của bạn

Orders 订单 Pesanan Pesanan Đơn hàng

Products 商品 Produk Produk Sản phẩm

Customer 客户 Pelanggan Pelanggan Khách hàng

Marketing 营销 Marketing Marketing Marketing

Apps 相关应用 Aplikasi Apps Ứng dụng

One page shop 一页商店 One page shop One page shop Cửa hàng một trang

Setting 设置 Pengaturan Tetapan Cài đặt

Receiving and replying to customer messages


In the Message workbench, You can manage store's website messages and messages from third-party social platform (Facebook, Instagram, Line). It helps you to gather the messages from multiple channels, create a one-stop management, improve efficiency and create more business opportunities.


Setup Instructions




Icons on the left side of the page respectively represent: store's website message and third-party social platform message. All shops can receive the store's website message by default, while the function for receiving the message from third-party social platform including FB, Instagram and Line requires linking to FB public page, Instagram business page and Line accounts before using it. See more details as below:

Linking Facebook & Instagram Fan Page

Linking Line Official Account