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Product Recommendation - Overview

The Product Recommendation app by SHOPLINE allows you to provide an AI-enabled intelligent recommendation service. It can recommend and display products catering to your customers on various pages of your store, helping improve your conversion rate.


In This Article



Installing the Product Recommendation App

Follow the steps below to install the app:

  1. From your SHOPLINE admin panel, click Apps in the left pane.
  2. On the My Apps page, click the Go to App Store button in the upper right corner.
  3. SHOPLINE’s App Store opens in a new tab. Search for Product Recommendation and click Install.
  4. After successful installation, the app will appear in the Apps section of your SHOPLINE admin panel.



Authorizing the Use of User Data

Product Recommendation uses the user data of customers who visit your store, so you need to permit it to access user data. Click on the Data privacy settings button in the upper right corner, and turn on the Enable Data Authorization toggle in the pop-up window. Click Confirm once finished.



Configuring Recommendation Mode for Store Pages

Product Recommendation supports product recommendation on the product details page, product list page, search page, shopping cart page, payment result page, and more. It offers several AI recommendation modes for you to choose from. You can also customize the recommendation rules to make your recommendations.

On the Summary or Page settings tab, find and click the store page you want to configure product recommendations for.

For more information about how to configure recommendations, refer to Enabling Product Recommendation on Different Pages.




Enabling Similar Product Recommendation

To increase your conversion rate, you can choose to turn on the Search similar products toggle at the bottom of the Summary page so that similar products are displayed and recommended to customers when they're browsing a product. 

For more information about how to set up a similar product recommendation function, refer to Product Recommendation - Enable Similar Products Recommendation.



Viewing Conversion Data

Product Recommendation offers a data dashboard to help you understand the conversion of your store.  On the Summary page, you can view various data, including Sales, Views, Clicks, and Conversion rate. Click each metric to learn the details.

For more information about the definition of each metric, refer to Product Recommendation - Data Dashboard.

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