Multichannel Connect Overview

Multichannel Connect is a powerful platform that simplifies managing multiple sales channels. By integrating with popular marketplaces like Amazon, eBay, Shopee, Lazada, Zalora, and TikTok Shop, you can expand your reach and increase sales.

MCC streamlines operations by synchronizing inventory across all channels, preventing overselling and optimizing turnover. It also aggregates customer data and reviews, providing valuable insights for improving product detail pages and increasing conversions.

With bidirectional synchronization of order data, you'll have greater control, reduced risks, and improved operational efficiency, making it easier to manage your multichannel business effectively.

Authorize Store

To start, authorize stores on external sales channels to give you centralized access to product, inventory, and order management. Check the following for the authorization process for each channel: 

• Authorizing Your Amazon Store 
• Authorizing Your eBay Store 
• Authorizing Your Shopee Store 
• Authorizing Your Lazada Store 
• Authorizing Your Zalora Store 

Connect Products

With Multichannel Connect, you can connect products across multiple channels and stores to maintain consistency. You can choose between manual and automatic product connections, offering flexibility in management. Whether updating pricing or product descriptions, changes can be synced automatically across all authorized stores, reducing manual effort and minimizing errors. For more information, please refer to Connecting Products and SKUs.

Shared Inventory

Inventory management is simplified with shared inventory across all connected stores. This feature automatically updates stock levels in real time, allowing you to avoid overselling and understocking issues. For more information, please refer to Enabling Shared Inventory.

Import Customer Information

Multichannel Connect also helps centralize customer information from different platforms, improving your data management and enabling more targeted marketing efforts. For more information, please refer to Importing Multichannel Customer Information to SHOPLINE.

Learn more about Multichannel Connect.