SHOPLINE offers multiple plans to meet your business needs, whether you're just starting out or seeking advanced features at competitive rates and pricing plans.
If you're unsure about which pricing plan to choose, you can register for a free trial to explore how SHOPLINE's features can help you sell your products and grow your business. You can always upgrade your plan later to access new features and functionalities.
If you plan to sell in person, discover how SHOPLINE’s POS features and hardware can support your retail business.
| Note: To check your current SHOPLINE plan, go to the SHOPLINE admin panel > Settings > Plan > My Plan. |
In This Article
- Comparing Plans and Features
- Price Details and Billing Cycle
- Upgrading from a Trial Plan to a Paid Plan
- Pricing Plans FAQs
Comparing Plans and Features
Each SHOPLINE pricing plan offers a unique set of features. While no single plan suits every business, you can use this comparison table to find the one that best meets your needs.
| PRICING PLANS | Starter | Essential | Premium |
| RATES | |||
| SHOPLINE Payment Rates | 3.6% + $0.3 USD | 3.6% + $0.3 USD | 3% + $0.3 USD |
| Transaction Fees for Third-party Payment Providers | 2% | 0.8% | 0.2% |
| FEATURES | |||
|
Online Store Create a fast and responsive e-commerce website and blog. |
✓ | ✓ | ✓ |
|
Unlimited Products Easily import products in bulk with Excel tables and mainstream ERP support. |
✓ | ✓ | ✓ |
|
One-page Store Offer a one-page store for single-product, quick purchases. |
20 | 100 | No limit |
|
Staff Accounts Grant staff members’ access to the SHOPLINE admin. |
10 | 10 | 100 |
|
Rich Marketing Components Utilize coupon codes, automatic offers, limited-time promotions, bundles, and SMS services for marketing. |
✓ | ✓ | ✓ |
|
Flexible Checkout Customize checkout options to match different business scenarios, including one-page and three-page checkout. |
✓ | ✓ | ✓ |
|
Abandoned Checkout Recovery Recover lost sales with email follow-ups for abandoned shopping carts. |
✓ | ✓ | ✓ |
|
SHOPLINE App Store Access a variety of plugins to meet different seller needs. |
✓ | ✓ | ✓ |
|
SHOPLINE FLOW Automate processes and save time with this powerful tool. |
✓ | ✓ | |
|
Analytics & Reports Review store performance, gain insights, and assess your online store's efficiency. |
✓ | ✓ | ✓ |
|
SHOPLINE Mobile App Manage your store anytime and anywhere using the SHOPLINE mobile app. |
✓ | ✓ | ✓ |
|
Facebook Data Reporting Assistant Resolve Facebook underreporting issues with store performance order data. |
✓ | ✓ | ✓ |
|
Free SSL Certificate Enjoy free sitewide HTTPS and dedicated SSL for added security. |
✓ | ✓ | ✓ |
| SOCIAL COMMERCE FEATURES | |||
|
Live-streaming Commerce Automatically capture keywords during live selling and send order links via Facebook Messenger. |
✓ | ✓ | ✓ |
|
Message Center Centralize Facebook Messenger, online shop, and Instagram communications in one portal. |
✓ | ✓ | ✓ |
| GLOBAL SELLING | |||
|
Multiple Languages Provide multiple languages for cross-border stores. |
✓ | ✓ | ✓ |
|
Currency Conversion Automatically convert displayed prices into the customer's local currency to boost conversions in each market. |
✓ | ✓ | ✓ |
|
International Domains Configure country-specific domains for optimized international SEO. |
✓ | ✓ | ✓ |
Price Details and Billing Cycle
We have three paid plans: Starter, Essential, and Premium, each offering different features and pricing. Once you upgrade to a paid plan, your subscription will automatically renew unless you disable the automatic renewal option.
To review and manage extra charges that will be included in your upcoming bills, visit the plan settings page in your SHOPLINE admin panel.
You can choose either monthly or annual payment based on your needs, and pay for your subscription via credit card or PayPal.
Upgrading from a Trial Plan to a Paid Plan
When you create a SHOPLINE account, you will automatically be enrolled in a 14-day free trial plan. You can upgrade your account or switch to another plan at any time through the Plan page. To upgrade your free plan to a paid plan, follow these steps:
- Log in to your SHOPLINE account.
-
From your SHOPLINE admin, go to Settings > Plan.
-
Click the Choose Plan button to check out the pricing plans.
-
Select the plan that fits your business needs, and click Choose Plan.
-
Choose between monthly or annual payment frequency. Then, select your preferred payment method.
- Click Pay now in the lower right corner to finalize the payment.
Your SHOPLINE account will be upgraded to the new plan immediately after the payment is completed.
Pricing Plans FAQ
Q1: Will I lose anything if I upgrade from a free trial to a paid plan?
No, upgrading to a paid plan won't result in any loss of data or progress from your free trial.
Q2: Can I change my plan?
Yes, you have the flexibility to upgrade or downgrade your plan at any time.
Q3: Can I open multiple SHOPLINE stores in one account?
Yes, you can create and manage multiple SHOPLINE stores within a single account to accommodate your business growth.
Q4: Can I use my existing domain name?
Yes, you can use your current domain name with SHOPLINE. Refer to the FAQ article titled "Binding Your Domain to SHOPLINE" for instructions on how to do so.
Q5: Do you charge card processing fees?
SHOPLINE charges card processing fees for third-party payment providers that are not under SHOPLINE Payments. The fees vary by subscription plan, and providers like PayPal and Airwallex may have additional fees and restrictions. We recommend reviewing the provider's rules and fees when setting up online payments.
Q6: Is SHOPLINE PCI Certified?
Yes, SHOPLINE is PCI DSS validated, ensuring the security of your data and customer information.
Get in touch
SHOPLINE has a specialized Merchant Success Team available to assist you with any questions or issues. Please feel free to contact us via the chatbox in the lower right corner of your SHOPLINE admin panel or on the SHOPLINE official website. We are always here to support you every step of the way and help your business thrive.
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